9 votesBryant, Mike commented
This is the one area of Rentec that needs serious fixing. The Forte deposits can be very difficult to match. The system calls Convenience fees (when CC is used) Rental income, which its not. It also calls it income toward the property, which its not. I have to manually select "none" for property and "Uncategorized" for account, and "None" for tenant, to keep the ledgers straight. Heaven forbid if an ACH fails, this took me an hour to get straightened out on my books. Is there a contact at Forte that we can talk to to get a separate report from them?