2. Send a Tenant Portal Welcome Letter. Choose one of the following links to download sample Tenant Portal Welcome Letters:
- Download Word Document Tenant Portal Welcome Letter to Edit (If you click on this link it will immediately download onto your computer.)
- Download PDF Tenant Portal Welcome Letter – Not Editable, best for print out
- Once Electronic Payment Tools are enabled, if you want to your tenants to enter their own bank information and schedule payments independently through their portal, be sure to indicate this by going to the Settings tab > Setup EasyPay.
- To control the setup process for setting up Tenant Payments, create your own ACH Authorization form & upload it in the Settings tab > Setup EasyPay (a sample form can be viewed here.)
- Once you receive the Tenant EasyPay authorization form back from your tenant, activate their EasyPay options by going to the Tenant tab > right-click on Tenant > select Online Payments/EasyPay ACH.