Knowledge Base

  1. Getting Started 

    1. Quick-Start Guide
    2. Beyond the Quick Start Guide
    3. Tips For Getting Started
    4. Training Videos
    5. Data Import
  2. Bank Accounts 

    1. Add Bank Accounts
    2. Bank Account Starting Balance
    3. Automatic Bank Reconciliation Reports
    4. Un-Reconcile Transactions
    5. Pay Owner Disbursements (owner distributions)
  3. General 

    1. Add Owners
    2. Add Vendors and Payees
    3. Add Property Managers
    4. Searching within Rentec Direct
    5. System Security
  4. Property Operations 

    1. Adding Properties (Add a Property)
    2. Depreciable Improvements
    3. Automated Management Fees
    4. Managing & Reporting Property Reserves
    5. Transfer Funds Between Properties
  5. Tenant Operations 

    1. Add Tenants
    2. Place Tenant Into A Property (Move-In)
    3. Add Roommates, Secondary Tenants, Co-Renters
    4. Tenant Starting Balance
    5. Update Move-In Date For Tenant
  6. Accounting 

    1. Property and Tenant Accounting
    2. Undeposited Funds & Bank Deposits
    3. Printing Checks
    4. ACH Transaction Timing
    5. Entering Split Transactions
  7. Maintenance (Work Orders) 

    1. Maintenance Requests & Work Orders
    2. Routing Maintenance Requests & Work Orders
  8. Marketing 

    1. Marketing Your Rental Through Online Listings
    2. Property Profile & Marketing Setup Instructions
    3. Photos For Property Advertising
    4. Syndicated Sites
    5. Disable Online Property Advertisement
  9. Tenant Screening 

    1. Get Setup To Order Credit Reports
    2. Ordering Credit and Criminal Reports
    3. Understanding Credit Reports
    4. To Order Screening Reports using Military Address
    5. Denial Letter (Adverse Action Notice) For Public Records
  10. EasyPay (this product has been discontinued) 

    1. Scheduling EasyPay (no merchant) Transactions for Tenants
    2. Reasons For Failed EasyPay Transactions
    3. Debit Card Double-Billed
    4. EasyPay Transaction Fee
    5. Application Fees With EasyPay No Merchant
  11. EasyPay Merchant 

    1. Online Payment Processing - EasyPay Merchant
    2. Scheduling EasyPay Merchant Transactions For Tenants
    3. Merchant Account Setup Part 1
    4. Merchant Account Setup Part 2
    5. Test Your Merchant Account
  12. Trouble Shooting 

    1. Check Printing Trouble
    2. Updating Payment With Non-US Credit Card
    3. Apple/Mac User Help
    4. The "Need Help" Link Isn't Working
    5. Restoring Deleted Data
  13. Forms 

    1. Forms, Leases, Agreements, and Eviction Notices
    2. Rental Application Form
    3. EasyPay Non-Merchant Acct Bank Change Form
    4. EasyPay Tenant Authorization Form
    5. Owner Portal Welcome Letter
  14. Reports 

    1. Reports
  15. Settings 

    1. Setting Up The Program
    2. Program Defaults
    3. Accounting Defaults
    4. Setting Up Categories ( Chart Of Accounts )
    5. Manage User Login Accounts
  16. All articles 

    1. Add Tenants
    2. Quick-Start Guide
    3. Posting An Income or Expense Transaction
    4. Marketing Your Rental Through Online Listings
    5. Forms, Leases, Agreements, and Eviction Notices

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