Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Give more info on the "sync with bank" feature

    I tried the "sync with bank" feature and it worked perfectly on the Rentec end. However, doing that somehow enrolled with me with a QuickBooks online software program subscription service with Wells Fargo for 14.99/mo. I called them as soon as I got the email thanking me for signing up and cancelled it right away, but other people who aren't expecting this may be surprised down the road if they don't catch it right away. When I asked them how I signed up for "QuickBooks" they said I had entered my bank information through an online accounting program on 6/12.…

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tenant Portal Updates

    The language on the summary tab is confusing to tenants as many are not familiar with accounting statements. For example if a tenant has pre-paid $600, it will show "Amount Due -$600" and the words "next payment due" still reflects the next rent collection day, yet with this credit, they don't actually have any amount due on that day. This is confusing to the tenant. With credits, it would be nice to have the language in the summary tab change to be more obvious, such as trading "next payment due" to "New Charges to Post on" and then have the…

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  3. Would it be possible to sum up all of the outstanding rents in the Summary Screen?

    Would it be possible to sum up all of the outstanding rents in the Summary Screen?

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. Filter Inactive Tenants on Summary Page

    Add in a program default or filter option that would remove any inactive tenant activity from the summary page.

    16 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add ACH or Draft as type of expense

    I hope it would be possible to add one more name to "Type" of recurring expense or, for that matter, any other expense.

    Right now, the names in the drop down menu are: Check; Print Check; Cash; Other. Could you add "ACH" or "Draft".

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. PU the Owners Name on the "Send Owner Money" Screen

    I would feel more comfortable seeing the Owner/Account name on the "Send Owner Money Screen" before I press the Send Money button.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. check printing

    When printing on BLANK check stock, allow the option of the signature line to print or NOT print.

    I am currently saving to PDF and removing the line.

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1st month's pre-paid rent not posting to default income account

    when posting a payment for a tenant that has been placed into a property, but has a future move-in date, the payment does not use the property's default income account. Once the tenant's move-in date has been reached, it then begins using the property's default income account.

    User's are not realizing this, and are wondering why the 1st payment isn't posting to the bank account ... and are asking if we can change this behavior so that this first payment does recognize the property's default income account even though the tenant's move in date is set in the future? This…

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add 'All Owners' as a filter option when pulling reports.

    The Arizona Department of Real Estate is requesting that I provide them with balance reports consolidating all of the owner information in one report instead of individual reports for each owner. Could you please add 'All Owners' as one of the options under the Choose Account section when selecting a filter?

    3 votes
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  10. Marketing Page (Online Property Advertisement

    If managing multiple complexes with apartment complexes having their own website, would like to have another URL to link that pertains to that complex only. Currently can link all sub units vacant individually, but would like to see A master unit advertisement page and then a drill down of subunits available.

    0 votes
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    2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. revenue management

    I'd love for Rentec to help with setting new rents, by analyzing the rents we have achieved (like a lite version of revenue management software, e.g. YieldStar and Rainmaker). Within this system, we should be able to set max rent raises on rent-control properties too, however the housing authority dictates them.

    1 vote
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. link management fee to property manager

    When editing a property and assigning a Property Manager, this should link the management fees to the Property Manager so that when the fee is posted to the property ledger, the PM's name is listed on the transaction showing who the fee was paid to.

    Alternatively, you could add a Payee or Property Manager field to the Management Fee settings.

    In turn, a PM report should be created showing which fees were paid to which PM's.

    At the moment the work around is to setup a separate management fee category for each PM and assign these custom categories to the…

    5 votes
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    2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  13. Make a Report that shows all charges for individual tenant

    It would be very helpful for us if there where a report that had all charges broken down, like rent, taxes, pet rent, w/d rental, reserved parking all in one report than having to print individual tenants statement. If we had something that showed the rent frequency also would be great, ie: monthly, bi-weekly or weekly. Thank you

    7 votes
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Bank Account as a column to the Account Ledger reports

    If I forget to enter the bank account when posting an expense, there doesn't seem to be any way to search back through all expenses to find these transactions.

    If you could add bank account to the account ledger, this should be an easy way to show if the bank account was mistakenly not entered when the expense was posted.

    3 votes
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  15. There really should be a better way change ownership of a property. The current method is cumbersome and ridiculous. Also, when putting in a

    There really should be a better way change ownership of a property. The current method is cumbersome and ridiculous. Also, when putting in a new property, management fees and leasing fees should auto populate into the subunits, instead of having to enter them in individually.

    5 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Search for Split Transactions

    The search field in the ledger should be able to locate not just the sum of a transaction but also an amount within the transaction (a split).

    I have been advised that if I use the search function on the top of the screen it will search for any transaction with that dollar amount. That capability should be at the top of the ledger

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Automatic Email Notifications

    Add auto email notification to tenants regarding lease expiration's.

    4 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow "Insert Images" on Print Checks

    We would like to be able to insert our company logo into the "Name and Address" field on the print checks Account function.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  19. A report showing all transactions posted to tenants/properties/accounts

    I would like to be able to pull a report that shows all transactions posted to all ledgers that easily identify which property/tenant/account it's associated to.

    5 votes
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  20. display cost on printed work order

    Suggestion and very important: Need to add the costs of the job to the work order so it can be easily transmitted to the owner by email. Right now you have to print the work order add the cost to it, scan it and then upload to the file library or email to the owner. Too many steps when all it needs is to be added to the work order.

    1 vote
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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