Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Delinquency vs Possible rent report

    A report showing the rent received vs. the occupancy rate would be very helpful. This would be something that calculates the delinquency vs. possible income. This is a report that the owners like to see.

    1 vote
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  2. Tenant Refunds

    It would be nice to be able to issue refunds to tenants for accidentally over payments through the system

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  3. Change account viability back to the way it was

    You have recently made the sub account numbers un-accessible to the users. I'm not sure what the purpose of hiding the information we use every day from the people who use it. I was told it's for security. Perhaps for some users this could be a concern, however it's a very big detriment for us. We use that information every day. Now I have to maintain a separate database just for account numbers. Even if someone were to hack the system, the information we put in would be useless to them since they are sub-accounts. Perhaps the visibility of the…

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. Current Rent on Properties Tab

    Owner request for owner portal: On the Properties page where it shows all the units, the tenant name and the account balance, can you add a column showing their current rental rate?

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. Searching Move In Dates

    Would like to have the option to run a "move in date" report between custom dates.

    1 vote
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  6. Application Fees

    Would be great if I could turn off the option to post application fees to the property, yet still be able to run a report at the end of my monthly billing cycle to see the amount of application fees collected between custom dates (in order to account for that income monthly).

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ledger to record Sale and interest of rental property.

    Create a ledger to record payment and interest for the sale on contract of a rental to a tenant.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. HOA reoccuring monthly charge

    When managing an HOA there is no method for charging a homeowner automatic reoccurring HOA dues. Could we add a category for this (like Rent) under Tenants, Accounting Defaults under Rent for HOA charges.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Property Name to the Completed EasyPay report

    I use the Completed EasyPay report a lot to track along Forte deposits made to our bank.
    It would be extremely helpful if along with Tenant Name we could also have the Property Name associated with that tenant's corresponding payment.

    1 vote
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  10. Group messaging

    Would like to have the ability to be able to message all tenants on lease throughout their tenancy on management matters. The current system only allows us to do this on lease signing or if there are multiple units in a property. However, if there are multiple tenants one one lease and I want to make sure they both get emailed about a certain item, it doesn't allow me to 'group' them together for that property so that I can message them as a group. This is something we find important when it comes time to stand in front of…

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. More than 1 attachment on bill payment

    Can we add more than one attachment to a bill payment? Sometimes I combine invoices into one payment but can only attach one of the invoices. Thank you.

    4 votes
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  12. credit reporting of tenant payment history.

    tenant incentive tobuld credit: offer credit reporting of tenant payment history

    4 votes
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  13. Show the unit a co-renter is attached to in the general search

    When searching in general search for co-renter, show the unit they live in

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Additional Landlord/Owner Reports

    Additional reports for Property Owners, especially those who audit or who get audited each month:
    Security Deposits Report--for each unit, total for each building, holder of deposit (PM or Landlord).
    AR/Aging Report--for those past due/outstanding account.

    1 vote
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  15. Email link for tenant within workorder

    Email tenant from within work order

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Make it Mobile!

    Hire an app developer or someone to build a functioning mobile website! This way, tenants can pay on-the-go.

    I code HTML; albeit very poorly. My degree is in film-making, so it's just a hobby.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Be able enter the ledger from the tenant edit screen

    Add a button to enter the ledger from the tenant edit window.

    0 votes
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  18. Filter by unit name on tenant tab

    I want to be able to filter by unit name on the tenant tab. When a tenant calls, if you don't know the exact spelling of their name, it would be great to be able to search by the unit name to locate their file, rather than having to start of the properties tab, get the main tenant name, then go back to the tenant tab, locate the main tenant and see if they are listed.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  19. Prospective owner tracking

    Prospect tracking - have the ability to input owner prospects and all their and the property information, with the ability to convert to a current client if/when they become one.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  20. Stop late charges

    I stop late charges after the tenant has at least paid their rent, the program continues to charge late charges as long as there is an amount due. i have to physically delete the excess late charges. I would recommend changing the software to not incur any more late charges after one has been deleted until the next month rental cycle.

    5 votes
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