Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Create a Vendor app to enable vendors to complete work orders, receive work orders and submit comments or photos

    Create a VENDOR app for vendors to check work orders and submit completion reports

    11 votes
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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Pay vendors by ACH

      Allow us to pay Vendors through Rentec

      6 votes
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Automatic late pay eviction notices to print

        I would like automatic creation of state compliant eviction notices. I’d like to com in to the office on the 6th and have a list of forms ready to print.

        7 votes
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Rent Roll (enhanced) date range request

          Offer a date range option to compare Market Rent with Actual rent. This comparison is currently only available in Rent Roll (enhanced) as a snapshot.

          3 votes
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            1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Indicate on deposits made to my bank from rental payments, which tenant the payment came from

            Currently, my bank account shows rent deposits as "Forte". In order to reconcile my books each month, my bookkeeper needs to know which deposits came from which tenants. Can you do something, so the deposit indicates which tenant the money is from?

            23 votes
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              3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • More than 1 attachment on bill payment

              Can we add more than one attachment to a bill payment? Sometimes I combine invoices into one payment but can only attach one of the invoices. Thank you.

              2 votes
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                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow owners to pay property managers for outstanding property balances

                Enable the option for OWNERS to pay PROPERTY MANAGERS for invoices on their properties directly through RentecDirect (AppFolio has this option)

                3 votes
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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Accept security deposits online.

                  I was asking about tenants paying their security deposits online. Support said that:

                  "Our system is not designed for tenants to pay their security deposits online, it's designed to accept rent payments from tenants."

                  So yes, they can pay money that is applied as additional rent and I can manually transfer it to the security deposit on the ledgers, but doesn't it make sense to just accept security deposits separately from the tenant portal?

                  This seems like a no-brainer. Please implement this change!

                  6 votes
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                    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Posting Periods

                    There needs to be posting periods. I want to be able to pay my owners in February but it actually posts in January period. The way it is now I have to change the date on the disbursement to match that month and it makes it much harder to reconcile and at the end of the year.

                    3 votes
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Credit Cards? why such a hassle?

                      Have Rentec direct process credit card fee's so credit card fee's won't show up on the property as income. This would take the accounting night mare out of the equations. Rentec provides the portal and charges the credit card fee to the tenant, so only the rent shows up on the property as income.

                      2 votes
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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Fields are too small on web pages

                        Several fields are not big enough to display their contents. E.g., The Income Account and Expense Account on the Properties page only shows part of the Account entries I made!

                        1 vote
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                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Stop late charges

                          I stop late charges after the tenant has at least paid their rent, the program continues to charge late charges as long as there is an amount due. i have to physically delete the excess late charges. I would recommend changing the software to not incur any more late charges after one has been deleted until the next month rental cycle.

                          1 vote
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Posting Attachments on payments

                            The ability to add attachments when making payments and posting charges on accounts.

                            1 vote
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow Move in fees rather than deposits

                              Allow additional fees on move in screen, Pet fee, move in fee. We don't do a deposit we do non refundable move in fee that we have to manually enter.

                              1 vote
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                                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Share document folder with Owners

                                A shared folder between the PM and owner for storage of utility bills and repair invoices. Allow Owner access to building files.

                                1 vote
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • improvements to rental applications

                                  When I go into Rentec page to look at the list of people who have applied for a property , I would like a place on the application screen to make notes about that application or mark them in some way, to remind me why we rejected , or if we are keeping that application on hold for more info, etc.
                                  Right now, my only options are to accept and add lease, accept , or deny .
                                  Without printing the Applications out hard copy and hand writing notes, is there some way I can see where in the process each…

                                  1 vote
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • customize when late fees begin

                                    customize when late fees begin and are charged to tenant

                                    0 votes
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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Properties Tab

                                      Under Properties Tab. I would like to be able to change the format in which they are arranged sort of like in a calendar so we can see all properties at once. Currently you have to scroll down and find the property. Take a look at the yardi for residential.

                                      1 vote
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow Tenants to update phone numbers through App

                                        It would be great to allow a tenant to update their phone numbers through the tenant Portal app. This would help keep ensure the contact information is correct and that they are able to receive our texts.

                                        3 votes
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Additional tenant contact information options

                                          in the main tenant contact screen please add additional tubs for other members of a family's contact information. Husband and wife should be on the same contact window but there is no room to input the spouse information. In addition only the information of one person from an application is transferred the rest needs to be manually input. tenant can be joined but once the tenants moving out the system un-join tenants which makes account tracking complected.
                                          My request is
                                          1.for addition tubs for additional contacts
                                          2.to have information from application with multiply applicants to be transferred with their information …

                                          2 votes
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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