Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Include all co-renters for e-mails, workorders and viewing charges and payments

    There are 4 existing requests that are similar enough that they should be consolidated into one request. The title lines are:

    Allow tenants created as co-renters to see the charges and payments
    Group Emails - please include co-renters
    Automated Emails - please include co-renters
    Multiple tenant contacts on workorders

    As noted in one of the above suggestions, when a property has co-tenants, they are usually considered as equals in all respects and the program should not treat them differently. So, for all interactions that Rentec has with co-tenants (group mails, automated mails, access to payment info and history, workorder contacts,…

    9 votes
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      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Inc/Exp Statement > break down the category balances into more detail

      The Inc/Exp Statement report displays the total balance of each category. This request is to break down the category balances and show each transaction that makes up the total balance. We would like the report to continue to show the total balance for each category, but to also include all of the items that make up each total balance. This would be combining the information in the Account Ledger report with the information in the Inc/Expense Statement report.

      8 votes
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        1 comment  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
      • Window Envelope for Statement

        I appreciate normal sized statements fit into a window envelope, however when there are too many transactions... Well, I bet you know what happens - the address gets cut off, moves to two pages, etc.

        Please consider consider making the "top " part of the statement the "remit" to portion that shows thru the window envelope. Then you don't care about the variable length of the statement !

        8 votes
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • System does not notify tenants of new charges when expenses are assigned to their ledger

          System has the ability to assign expenses that come through the checking account to the tenant, which places those expenses as a debit to the tenant's ledger. However, this process does not currently initiate a "New Charges" email for the tenant.

          I propose that any increase in a debit balance on a tenant ledger results in an email to the tenant. Currently, it seems that only posting charges directly results in this email being generated.

          8 votes
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            0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
          • Training Manual

            Would like an option to print out all help-doc articles in a "manual" format.

            8 votes
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              3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Cleared status on reconciled items.

              We like to keep all of our records completely up to date. With that we reconcile our account daily. I think it would be beneficial and less time consuming, when mid-month reconciling, when I checkmark any item that it would show cleared status automatically instead of me having to go into each separate transaction and put it as cleared status myself.

              8 votes
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                2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • voided checks

                when printing out a check (from any account) there is a drop down menu for - "un-cleared, cleared & to reconcile, etc.) it would be nice to have a title"voided or void" and have it automatically void that number check in the specific chosen account so it doesn't have to be added manually.

                8 votes
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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Reports for multiple properties but with totals for each property

                  Currently there are two options. 1) Report by "All" properties or 2) Each individual property. These are quite useful, however, if you have a lot of properties and you want the report broken down by each property then you have to select each property, run the report, save (or print) then manually select the next property.

                  What I want is to print reports for each property independently but all at once, not totaling the values across all properties.

                  This should work for all reports such as income/expense, Schedule-E, Ledgers, etc.

                  Let me know if this is not clear.

                  Thanks,
                  Keith…

                  8 votes
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                    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                  • Mobile Compatibility for Website

                    make website compatible for mobile and ipad devices.

                    8 votes
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Owner Statement Report > auto populate owner's email

                      When emailing an Owner Statement report, please auto-populate the selected owner's email address into the To: field.

                      8 votes
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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Add mobile phone number to workorders

                        Would it be possible to have both the home phone and mobile phone appear
                        for the tenant on the workorder?

                        8 votes
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                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Multiple Property Report Selection

                          It would be very helpful to be able to select multiple properties when running a Category Ledger report.

                          For example: We have multiple properties and 2 Client Trust Accounts. Some properties are with CTA #1 and some are with CTA#2. Currently management fees are not attached to a specific bank account. So that there is only 1 entry in the bank account for management fee withdrawals each month. When running the report via Category Ledger I can only select “All Properties” or a specific property. It would be beneficial to be able to select multiple properties of our choosing than…

                          8 votes
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                            1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Tenant Payments Applied To Specific Charges

                            In some states, tenant payments have to be applied to specific charges rather than to a rolling balance. For example, if a tenant pays for a partial pay for a utility bill, that payment must be applied to the charge they say they are paying for and not other balances and the tenant statement must reflect the balance for various charges.

                            8 votes
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                              1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Enter all tenants on Lease

                              I've taken the time to enter my tenants and the co-renters for a property but when I go to update and renew the lease, only the main tenant goes on the lease. I then have to look up the name of the co-renter and their email address and then manually type it all in order to send the lease. Could we have the option to put all tenants and their email address on the Forms tab?

                              8 votes
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                                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Alternate workorder contact

                                WHO IS NOTIFIED: Option to have a default setting to email an alternative person when workorders come in vs. the account holder (under settings?) to notify if tenant or staff enter work orders - automatically

                                8 votes
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                                  started  ·  2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Track Rent Increases

                                  This software does not allow you to track when the last time you increased units rent and by how much. This is critical for a PM business. Please add this feature! Thanks!

                                  8 votes
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Alternate contact information for syndicated listings

                                    CONTACT INFORMATION: Option to have various contact info settings throughout the program. Currently the program pulls it all from Contact Information to populate the syndication ads.

                                    8 votes
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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • calendar

                                      scheduling calendar available when entering work order or integrate yours system with google calendar

                                      8 votes
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                                        2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Expense splitting

                                        Divide expense evenly between all properties button.
                                        I have a office expense every month that I would like to divide evenly between every property. Its a different amount every month due to utilities cost. As of right now I have to charge it out individually for every property every month. (71 properties)
                                        Any option to divide expense evenly among properties would be awesome.

                                        8 votes
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Attachments ie receipts or bills

                                          When using an iPad or iPhone allow us to take a picture of the receipt with out having to scan it then attach. When you click attach it should allow access to the camera so we can take a pic right then n there

                                          8 votes
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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