Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Misc

    When making changes to large numbers of tenant accounts, after I modify the tenant whose name for the sake of the example starts with "S", when I move on to the next tenant I have to scroll starting at "A" just to get to "T". It's a huge waste of time if you have 200 tenants and would be much easier if I could just move on from "S".

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Print a Note

    Allow a note to be printed.

    1 vote
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  3. Enter the expected move out date, but do not have the system automatically move them out.

    It would be helpful if we could place the tenant on notice but the system did not automatically move tenants out on that day. This way if anything changes with their move out, makes it easier to just change the expected move out date, vs having to keep moving the tenant back in. Expecially helpful when it is a situation of a hold over tenant/eviction process.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. Additional Landlord/Owner Reports

    Additional reports for Property Owners, especially those who audit or who get audited each month:
    Security Deposits Report--for each unit, total for each building, holder of deposit (PM or Landlord).
    AR/Aging Report--for those past due/outstanding account.

    1 vote
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  5. Comments box for Owners Statement

    We would like to add comments to the monthly owners statements. An area to add a description of repairs completed or other items. Right now those statements have no comment area.

    1 vote
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  6. Application Fee > Merchant - please change wording on application

    At the end of the online rental application, it states that the application fee will show as Rentec Direct on the applicant's bank statement. For users with a merchant account, it will actually show the user's company name. Please update the online rental application to reflect this.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Send Group Message to tenants in 1 Unit, not just whole building

    Group Messages for all tenants in 1 unit. We can only do group message to a whole building right now.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Rent Roll

    Should be able to sort by tenant alphabetically

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  9. Property Service Dates Report

    be able to enter in date that they acquired management (for PM) or purchase (for PRO) for this report to show accurate date for auditing purposes. currently it pulls from when a tenant first moves into that property. This report should not be dependent on Tenant activity.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. allow owners to see tenant ledgers on their portal

    Allow owners to see tenant ledgers in the owner portal. Owners want to see in detail what charges and credits tenants had done.

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  11. make printing reports more streamline

    when I go to print a receipt or report, I have 2 different windows comes up and then still have to select print. when I push the little printer icon, it would be better if it just printed to my default printer.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. Hide Birth Date (DOB) Information from Subusers

    Allow an option to hide DOB information from subusers as a permission setting.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow use of HTML in application Customizable Parameters

    Allow use HTML in the Rental Application Defaults' "Customizable Parameters". I have a lot of important information in this area that most applicants do not read closely. The ability to draw attention to select areas of the text would help convey the message.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Have the RA notifications Reply-To APPLICANTS email address

    Why don’t you set up the applicant(s) email address(es) as the Reply-To address for the notification email?
    And REQUIRE email address(es) on the application…! Yes!

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  15. Inactive Tenants - Assign To Manager or User

    With multiple users/managers, all inactive tenants are grouped together in the Tenant tab where it would be helpful for inactive users (prospective tenants or those who have moved out) to be only visible to Admin and an assigned user.

    Co-mingling them all together is confusing for clients with many managers and many tenants or properties with high-turnover.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. statement wording

    Let property managers change wording on statement to suit their needs.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Management Fees Not Linked To Account

    Automated Management fees do not link in the bank account to the transaction and if you post a bulk charge to the account, the property/owner are not linked in. Desire an easier way to link Account, Property & Owner for reconciliation.

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  18. Owner Contact List

    Be able to download Owners Contact List in Excel that is usable for mail merge.

    ie: First Name, Last Name
    Address: with no column breaks
    OR
    create csv file in the settings tab>utilities

    Currently the Excel option has to be edited prior to using takes too much time.

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  19. be able to filter summary tab by owner or multiple properties selection.

    More capability on the summary tab. More filtering choices

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  20. Merged Credit Report

    Would like the option for a "merged credit score" for married couples.

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