Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

  1. payment due email created too far in advance when taking over a lease

    When setting up a new tenant taking over a lease it creates an email to send them saying payment is due. Although, for instance, say a tenant moves in August 1st and is put in Rentec now after their application has been accepted, they have signed a lease, and a made a deposit. I'm not sure why anyone would want a payment invoice email to go out this far in advance for payment due for the rent.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. late fee threshold

    Add the ability to set a threshold for the late fees, so that you can choose not to charge late fees on balances under a specified amount.

    5 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Bank Account as a column to the Account Ledger reports

    If I forget to enter the bank account when posting an expense, there doesn't seem to be any way to search back through all expenses to find these transactions.

    If you could add bank account to the account ledger, this should be an easy way to show if the bank account was mistakenly not entered when the expense was posted.

    4 votes
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    1 comment  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  4. Persistent search

    Would like to see a persistent search option in the reports tab once a property/account is chosen.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. display cost on printed work order

    Suggestion and very important: Need to add the costs of the job to the work order so it can be easily transmitted to the owner by email. Right now you have to print the work order add the cost to it, scan it and then upload to the file library or email to the owner. Too many steps when all it needs is to be added to the work order.

    1 vote
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. link management fee to property manager

    When editing a property and assigning a Property Manager, this should link the management fees to the Property Manager so that when the fee is posted to the property ledger, the PM's name is listed on the transaction showing who the fee was paid to.

    Alternatively, you could add a Payee or Property Manager field to the Management Fee settings.

    In turn, a PM report should be created showing which fees were paid to which PM's.

    At the moment the work around is to setup a separate management fee category for each PM and assign these custom categories to the…

    5 votes
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    2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Property Inspection Move-in Move-out Report

    Available move-in & out checklist tied to tenant file with an option to print/email. Generic questions w/ customizable questions/fields. E-sign option & mobile device friendly is key.

    61 votes
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    7 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Management Fees

    When adding management fees should be able to have the ability to set a management fee at the Master Unit Level if it is Multi-Unit complex, so you do not have to set up each individual sub-unit. There should also be a management fee report to view property and their current management fee structure and the history of increases while managing property.

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. There really should be a better way change ownership of a property. The current method is cumbersome and ridiculous. Also, when putting in a

    There really should be a better way change ownership of a property. The current method is cumbersome and ridiculous. Also, when putting in a new property, management fees and leasing fees should auto populate into the subunits, instead of having to enter them in individually.

    5 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Filter Inactive Tenants on Summary Page

    Add in a program default or filter option that would remove any inactive tenant activity from the summary page.

    16 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. Automatic Email Notifications

    Add auto email notification to tenants regarding lease expiration's.

    4 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. Make a Report that shows all charges for individual tenant

    It would be very helpful for us if there where a report that had all charges broken down, like rent, taxes, pet rent, w/d rental, reserved parking all in one report than having to print individual tenants statement. If we had something that showed the rent frequency also would be great, ie: monthly, bi-weekly or weekly. Thank you

    8 votes
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  13. Reporting

    While I love the reports you provide, I actually have a request for a couple additional reports. 1. It would be very nice to be able to generate a quickbooks style report within a certain date range that shows each category as a heading and then the transactions within that category layed out beneath. An example would be to pull the report from 03/01/2014 - 03/31/2014. The report would probably be multiple pages, but at a glance, I would be able to look at my "Mowing & Landscaping" category and see each date, vendor, memo, and amount that was charged…

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Application issue

    I noticed that you have "application Bug" as an option. I just wanted to mention as a 2-year+ customer with ~180 units with your system that this issue needs to please be addressed and resolved. I've worked with support multiple times to try to narrow down the issue and nothing can be resolved. I have created a website, domain name, and fowarding service solely for the use of this feature you provide, but 80% of the time the feature doesn't work properly. Please address as needed.

    1 vote
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    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Matthew,

    Thank you for reporting this. I looked at your website, and the problem is in the implementation of how you are loading the application/listings. Since you’ve used an iframe to load the application that creates a 3rd party cookie issue. About half (maybe more) of browsers out there are set to reject 3rd party cookies, which means when somebody submits the application their session data is not able to be saved. This is more and more common these days, so the use of iframes is highly discouraged nowdays.

    For now, I would recommend going to Settings, Branding Options, and create a custom web address for your listing page. Then redirect your applicants there instead of your main domain.

    Please let us know if you have any questions or would like any assistance doing this.

  15. Email Log

    A chronological email log of all emails tied into the Rentec Interface (emailed reports, automated emails to tenants, blast emails to all tenants/owners, failed transactions, work orders, etc...)

    13 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Reports By Property

    Option to create Operating Statement and Income/Expense style reports with a portfolio glance to see how each compare to one another without having to pull individual reports for each one. Best-case-scenario would be a landscape report that shows all the properties across the top and the detailed income and expenses down the left side, with sub-totals and totals along the way.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Convert Email templates to System templates

    If there were a way to change email templates to System templates that were automatically sent based on dates it would be helpful

    For example.. if there is a standard move out email that says what happens and what to expect at move out etc etc.. and then i want it to automatically go to someone 60 days prior to lease expiration.. that would be helpful

    this would also allow us to send emails to Ping before hand to see if they want to renew or refer someone else.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  18. A report showing all transactions posted to tenants/properties/accounts

    I would like to be able to pull a report that shows all transactions posted to all ledgers that easily identify which property/tenant/account it's associated to.

    5 votes
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  19. allow tenant portal access for grouped tenants co-renters

    when tenants are grouped together on a property, there isn't an option to setup a tenant portal, like there is on individual tenants.

    If tenants that share a property are kept separate, then a portal is available ... however, this option does not work for me because I do not know how much of the rent each tenant is paying each month.

    37 votes
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    started  ·  15 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  20. Make PDF editable

    Saving reports and other printout as PDF file the document saved is not
    editable. Please make it editable.

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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