Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Reporting

    While I love the reports you provide, I actually have a request for a couple additional reports. 1. It would be very nice to be able to generate a quickbooks style report within a certain date range that shows each category as a heading and then the transactions within that category layed out beneath. An example would be to pull the report from 03/01/2014 - 03/31/2014. The report would probably be multiple pages, but at a glance, I would be able to look at my "Mowing & Landscaping" category and see each date, vendor, memo, and amount that was charged…

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Application issue

    I noticed that you have "application Bug" as an option. I just wanted to mention as a 2-year+ customer with ~180 units with your system that this issue needs to please be addressed and resolved. I've worked with support multiple times to try to narrow down the issue and nothing can be resolved. I have created a website, domain name, and fowarding service solely for the use of this feature you provide, but 80% of the time the feature doesn't work properly. Please address as needed.

    1 vote
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    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Matthew,

    Thank you for reporting this. I looked at your website, and the problem is in the implementation of how you are loading the application/listings. Since you’ve used an iframe to load the application that creates a 3rd party cookie issue. About half (maybe more) of browsers out there are set to reject 3rd party cookies, which means when somebody submits the application their session data is not able to be saved. This is more and more common these days, so the use of iframes is highly discouraged nowdays.

    For now, I would recommend going to Settings, Branding Options, and create a custom web address for your listing page. Then redirect your applicants there instead of your main domain.

    Please let us know if you have any questions or would like any assistance doing this.

  3. Email Log

    A chronological email log of all emails tied into the Rentec Interface (emailed reports, automated emails to tenants, blast emails to all tenants/owners, failed transactions, work orders, etc...)

    13 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reports By Property

    Option to create Operating Statement and Income/Expense style reports with a portfolio glance to see how each compare to one another without having to pull individual reports for each one. Best-case-scenario would be a landscape report that shows all the properties across the top and the detailed income and expenses down the left side, with sub-totals and totals along the way.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. Convert Email templates to System templates

    If there were a way to change email templates to System templates that were automatically sent based on dates it would be helpful

    For example.. if there is a standard move out email that says what happens and what to expect at move out etc etc.. and then i want it to automatically go to someone 60 days prior to lease expiration.. that would be helpful

    this would also allow us to send emails to Ping before hand to see if they want to renew or refer someone else.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. A report showing all transactions posted to tenants/properties/accounts

    I would like to be able to pull a report that shows all transactions posted to all ledgers that easily identify which property/tenant/account it's associated to.

    5 votes
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  7. allow tenant portal access for grouped tenants co-renters

    when tenants are grouped together on a property, there isn't an option to setup a tenant portal, like there is on individual tenants.

    If tenants that share a property are kept separate, then a portal is available ... however, this option does not work for me because I do not know how much of the rent each tenant is paying each month.

    37 votes
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    started  ·  15 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make PDF editable

    Saving reports and other printout as PDF file the document saved is not
    editable. Please make it editable.

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Month-to-Month Rental Tracking

    Create an option to list "Month-to-Month" (MTM) as a rental lease term so that these will appear separately in the lease expiration report. Some properties are required to be on a current lease while others offer MTM tenancy. Currently the lease expiration does not track MTM or rentals with no lease expiration.

    13 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Accept Electronic Cash Payments

    The option to accept electronic cash payments through money ordering centers, such 7-11 or Ace Cash Express locations, and have these payments sync with merchant account and Rentec ledgers.

    13 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. Allow properties to be marked as owner-occupied in some way

    I own two properties with four units total. I currently live in one unit but previously rented it. It would be great if I could mark it as owner-occupied in the property settings so it doesn't show as vacant.

    I know I could set myself up as a tenant, but since I don't pay rent to myself it seems weird.

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. Summary Page Filter by Manager or Owner

    It would be nice if we could filter the summary page by manager or by property owner

    4 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  13. Don't require custom payee to be saved to vendor list

    Don't save custom payee to vendor list

    New style forms when posting an expense...

    The problem with this is I need to use the old forms because I don’t want to save the payee since I’m only paying them one time. It makes you save it and my list is way longer than I need it. Note: Not liking the new version very much…

    - DAWN PIERCE

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Toggle between Settings, Properties, Tenants Tab

    Make it easier to toggle between settings, properties, tenants tab. Maybe they can open in a new window.

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ala Carte Tenant Screening Options

    Tenant Screening Ala carte option needs to be easier to find for new users.

    6 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow a 'Payee' field for the automated rent payment function.

    Allow a 'Payee' field for the automated rent payment function.

    This would avoid the payee field for Management Fees displaying 'NONE'
    and would allow simple tracking for management fees collected.

    4 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. 13 votes
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    4 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  18. Merged Credit Report

    Would like the option for a "merged credit score" for married couples.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  19. Multi-Level Expense items

    Like: Utilities, Utilities/Gas Utilities/Electricity Utilities/Sewer.

    If I want to know the heating cost, I don't want the sewer. However, I need them combined for tax purposes.

    I have been doing that for decades with both my real estate software and personal accounting.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Remove need for primary tenant and treat tenants equally

    Treat all tenants equally, so there is no primary tenant as is required today.

    2 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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