Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Allow Tenants to update phone numbers through App

    It would be great to allow a tenant to update their phone numbers through the tenant Portal app. This would help keep ensure the contact information is correct and that they are able to receive our texts.

    3 votes
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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • System does not notify tenants of new charges when expenses are assigned to their ledger

      System has the ability to assign expenses that come through the checking account to the tenant, which places those expenses as a debit to the tenant's ledger. However, this process does not currently initiate a "New Charges" email for the tenant.

      I propose that any increase in a debit balance on a tenant ledger results in an email to the tenant. Currently, it seems that only posting charges directly results in this email being generated.

      8 votes
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        0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
      • glitch regarding late fees

        there is a glitch in your system. If a renter schedules a rent payment prior to it being due, but schedules for it to make the payment after its due the late fees are not required to be paid even though its set on "require balance". This has happened several times in my account

        1 vote
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          0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
        • bulk/nbatch run delinquent notices

          allow a batch/culk printing of late notice/forms

          3 votes
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            1 comment  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
          • rent roll to be a report that the owners can generate via the owner portal.

            rent roll to be a report that the owners can generate via the owner portal.

            1 vote
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              0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
            • SIGNATURE LINE ON APPLICATION THAT CAN BE PRINTED!

              having a signature line on the application. So when we print out the application to provide to past landlords it shows that the applicant has agreed to all of the terms BY SIGNING IT!!!!

              1 vote
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                0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
              • Create an option under "How many months of rolling balance for properties summary" to see rolling balance for the current tax year.

                It would be extremely helpful to be able to set the rolling balance that is shown under the properties tab to current tax year rather than just the last 12 months or last 6 months.

                1 vote
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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • WORK ORDERS

                  PULL UP WORK ORDERS BY TENANT NAME AND NOT JUST BY ADDRESS.

                  1 vote
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                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • pre paid rent

                    Pre paid rent and mgmt fees. Prepaid rent should auto post on next month along with mgmt fee

                    1 vote
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • More than 1 attachment on bill payment

                      Can we add more than one attachment to a bill payment? Sometimes I combine invoices into one payment but can only attach one of the invoices. Thank you.

                      4 votes
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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • User set up options

                        Under user set-up. Expand the customization to allow specific reports from each report heading. For instance, financial reports, allow or not allow access to CAM report, operating statement, so on.

                        0 votes
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                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Set-up expansion

                          In set-up. Allow admin to allow specific reports from each category. For instance, under financial reports allow or not allow access to CAM reports. Instead of allowing access to all financial reports.

                          1 vote
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Choice of properties in a Report

                            When selecting properties to be included in a Report, I need a way to select say 2 properties out of 12 vs ALL (master unit) or just individual properties. Most software programs allow holding down CTRL and clicking individual properties to be in a report, but this doesn’t work in Rentec.
                            Example: I want to assess profitably of rentals on a certain street vs those in another section of town. OR, those by a certain owner in an inclusive report.
                            Please consider adding this common feature.

                            1 vote
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Workorder

                              make workorder trackable better. be able to give vendors access to upload pictures of work. Better workorder reporting.

                              1 vote
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                                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Designate payments

                                We would like for the tenant to be able to designate part of payment for rent and part for a propane fee. In other words, payments could be designated for categories that we are charging besides the monthly rent. Thank you.

                                1 vote
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Combine existing transactions into a split transaction

                                  ACH payments and and check payments are often deposited in a bank account as a single lump sum consisting of multiple payments. A simple combine dialog with check boxes to include individual payments into a single parent split transaction with a date and memo, NOT TAKING the tenant info of the first item (as happens now if you modify a split transaction, which is also frustrating).

                                  Currently, we can't even use automatic rent-payment-based management fees since there is no way to do that in a split transaction scenario. We have to delete any entries by ACH or otherwise, create a…

                                  3 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add "Birthday Field" for all Tenants and Landlords with a reminder pop up, so we can call them to wish them Happy B-Day

                                    Add "Birthday Field" for all Tenants and Landlords with a reminder pop up, so we can call them to wish them Happy B-Day

                                    1 vote
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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • credit reporting of tenant payment history.

                                      tenant incentive tobuld credit: offer credit reporting of tenant payment history

                                      0 votes
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Reminder on Assistants summary page

                                        I have my assistant set up as a user but it does not seem that she can see the reminders on the summary page. Can this be done or added? It would be very convenient for both of us to see all reminders. I have tested this every possible way, adding her email and phone number and she has not received any reminders.

                                        1 vote
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                                          0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Owner Account Info on Header of Deposit Slip

                                          I use multiple bank accounts to write checks and print deposit slips. When I print a check the account's owner information prints correctly on the upper left of the check BUT for deposit slips it defaults to the company contact info. Please update the system to consistently print the owner's account info on both the checks and the deposit slips. Thanks.

                                          1 vote
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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