Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. System does not notify tenants of new charges when expenses are assigned to their ledger

    System has the ability to assign expenses that come through the checking account to the tenant, which places those expenses as a debit to the tenant's ledger. However, this process does not currently initiate a "New Charges" email for the tenant.

    I propose that any increase in a debit balance on a tenant ledger results in an email to the tenant. Currently, it seems that only posting charges directly results in this email being generated.

    6 votes
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      0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
    • Create a Vendor app to enable vendors to complete work orders, receive work orders and submit comments or photos

      Create a VENDOR app for vendors to check work orders and submit completion reports

      11 votes
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Pay vendors by ACH

        Allow us to pay Vendors through Rentec

        6 votes
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Automatic late pay eviction notices to print

          I would like automatic creation of state compliant eviction notices. I’d like to com in to the office on the 6th and have a list of forms ready to print.

          7 votes
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Rent Roll (enhanced) date range request

            Offer a date range option to compare Market Rent with Actual rent. This comparison is currently only available in Rent Roll (enhanced) as a snapshot.

            3 votes
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              1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Indicate on deposits made to my bank from rental payments, which tenant the payment came from

              Currently, my bank account shows rent deposits as "Forte". In order to reconcile my books each month, my bookkeeper needs to know which deposits came from which tenants. Can you do something, so the deposit indicates which tenant the money is from?

              23 votes
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                3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • More than 1 attachment on bill payment

                Can we add more than one attachment to a bill payment? Sometimes I combine invoices into one payment but can only attach one of the invoices. Thank you.

                2 votes
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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow owners to pay property managers for outstanding property balances

                  Enable the option for OWNERS to pay PROPERTY MANAGERS for invoices on their properties directly through RentecDirect (AppFolio has this option)

                  3 votes
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                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Accept security deposits online.

                    I was asking about tenants paying their security deposits online. Support said that:

                    "Our system is not designed for tenants to pay their security deposits online, it's designed to accept rent payments from tenants."

                    So yes, they can pay money that is applied as additional rent and I can manually transfer it to the security deposit on the ledgers, but doesn't it make sense to just accept security deposits separately from the tenant portal?

                    This seems like a no-brainer. Please implement this change!

                    6 votes
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                      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Create a P&L or Income/Expense For All Properties In One Report

                      I own many properties, I need a P&L (income/Expense, Operating Report) that includes EACH property, but lists each property in its own column . So, income and expense categories down the left side and then EACH property has a column with the appropriate data. Right now the only way to get this information (according to RenTec Help Desk) is to print out this report for EACH property individually. That is helpful, but if I want to see how my business is doing as a whole I need ALL the data on the same report.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • additional tenants

                        Tenant lists should include additional tenant and that tenants contact info

                        1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Posting Periods

                          There needs to be posting periods. I want to be able to pay my owners in February but it actually posts in January period. The way it is now I have to change the date on the disbursement to match that month and it makes it much harder to reconcile and at the end of the year.

                          3 votes
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Credit Cards? why such a hassle?

                            Have Rentec direct process credit card fee's so credit card fee's won't show up on the property as income. This would take the accounting night mare out of the equations. Rentec provides the portal and charges the credit card fee to the tenant, so only the rent shows up on the property as income.

                            2 votes
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Fields are too small on web pages

                              Several fields are not big enough to display their contents. E.g., The Income Account and Expense Account on the Properties page only shows part of the Account entries I made!

                              1 vote
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                                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Stop late charges

                                I stop late charges after the tenant has at least paid their rent, the program continues to charge late charges as long as there is an amount due. i have to physically delete the excess late charges. I would recommend changing the software to not incur any more late charges after one has been deleted until the next month rental cycle.

                                1 vote
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Posting Attachments on payments

                                  The ability to add attachments when making payments and posting charges on accounts.

                                  1 vote
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Tenant report showing total rent paid for past yeaar

                                    I would like the ability to to run an end of year report for each tenant showing amounts they have paid for rent. I have many tenants that need this for a tax credit. Currently I can run a statement but it doesn't show the total amount of received for rent. Also this report ideally would show how much received from Government assistance and tenant totals.

                                    1 vote
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                                      0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow Move in fees rather than deposits

                                      Allow additional fees on move in screen, Pet fee, move in fee. We don't do a deposit we do non refundable move in fee that we have to manually enter.

                                      1 vote
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Share document folder with Owners

                                        A shared folder between the PM and owner for storage of utility bills and repair invoices. Allow Owner access to building files.

                                        1 vote
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • improvements to rental applications

                                          When I go into Rentec page to look at the list of people who have applied for a property , I would like a place on the application screen to make notes about that application or mark them in some way, to remind me why we rejected , or if we are keeping that application on hold for more info, etc.
                                          Right now, my only options are to accept and add lease, accept , or deny .
                                          Without printing the Applications out hard copy and hand writing notes, is there some way I can see where in the process each…

                                          1 vote
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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