Rentec Direct

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  1. iPhone and iPad do not scroll reports

    Reports that exceed one page do not scroll on i* devices. Instead the iPhone scrolls the background window instead of the foreground window.

    3 votes
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      2 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
    • ADD VACANT LAND TO PROPERTY TYPE

      CAN YOU ADD VACANT LOT/LAND TO THE PROPERTY TYPE LIST. AND HAVE IT SET SO IT WONT ASK TO PLACE A TENANT THERE. I HAVE A LOT OF VACANT LOTS THAT I KEEP TRACK OF IN MY SOFTWARE. BUT IT WOULD BE HELPFUL IF IT DIDNT COME UP ON MY REPORTS SCREEN

      2 votes
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        0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
      • Application issue

        I noticed that you have "application Bug" as an option. I just wanted to mention as a 2-year+ customer with ~180 units with your system that this issue needs to please be addressed and resolved. I've worked with support multiple times to try to narrow down the issue and nothing can be resolved. I have created a website, domain name, and fowarding service solely for the use of this feature you provide, but 80% of the time the feature doesn't work properly. Please address as needed.

        1 vote
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          0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

          Hi Matthew,

          Thank you for reporting this. I looked at your website, and the problem is in the implementation of how you are loading the application/listings. Since you’ve used an iframe to load the application that creates a 3rd party cookie issue. About half (maybe more) of browsers out there are set to reject 3rd party cookies, which means when somebody submits the application their session data is not able to be saved. This is more and more common these days, so the use of iframes is highly discouraged nowdays.

          For now, I would recommend going to Settings, Branding Options, and create a custom web address for your listing page. Then redirect your applicants there instead of your main domain.

          Please let us know if you have any questions or would like any assistance doing this.

        • Allow to disable "unread applications" showing up on the first page. its disturbing that i have to open application in order to remove them.

          Every option on Notices page should be optional. Especially unread applications. I need them when property ready to be shown not every day when i open software. I asked multiple times to add ability for customer to disable viewing in on notice page. can u finally do it. it ridiculous that i have to pretend im reading them in order to remove form notice page. thnks

          3 votes
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            0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
          • Allow selection of either tenant when adding a co-renter to a multi-tenant unit

            Currently, if a unit has multiple tenants that are not co-renters, and I want to add a co-renter by clicking "Place New Tenant" and selecting "Make Co-renter", the first tenant placed in the unit is automatically selected and there is no option to make the co-renter part of a group with any other tenant from that page. Instead, I must create the co-renting tenant in the tenant section, then click the context menu and select "Add to Group", then select the appropriate tenant to group the co-renter with.

            3 votes
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              1 comment  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

              To help us categorize and prioritize this feature, it would be helpful to know a practical real-life example of where there are two non-affiliated tenants moved into the same unit, and where one of them would have affiliated co-renters. Your input would be helpful.

            • split

              When an existing transaction is edited so as to Split the income into different categories (e.g. rent and parking), the 'Property' field does not default to the property of the original transaction. Ver easy for the user to miss this, not to mention, that it has to be manually entered, and causes errors in the income reports when this is left blank.

              1 vote
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                0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
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