Quick-Start Guide

Introduction

Welcome to Rentec Direct, a feature rich and very simple to use property management software solution for landlords and property managers.

Click on this Quick-Start Guide to help you on your journey to learning the system. This user manual will help you setup the core features of the program.

THE BASICS  

We recommend that you read over all the written instructions to help make sure your program runs optimally, however if you choose to skip ahead it’s best to add items in the following order…

  1. Review the Settings Tab : adjust all settings to meet your criteria. Note: The Program and Accounting Defaults set now will save you time later.
  2. Add Bank Accounts and starting balances.
  3. Add Owners (PM version only) 
  4. Add Property Managers (PM version only)
  5. Add Properties:  enter starting balances, rent/deposit amounts, link to the bank/owners/property managers that you added in the previous steps, marketing information, and management fees.
  6. Add Tenants and starting balances.
After you have completed those steps above, you are now ready to Place Tenants into Properties 
(be mindful to list their original move-in date yet adjust the “charges to begin on” date to the date you want to begin recording charges/payments). After you have placed your tenants into the properties you will be ready to start posting payments and expenses and other tenant and property operations.

If you get stumped along the way, don't worry, we offer free phone, email, and online support to all Rentec Pro and PM subscribers. To reach our US Based support team, contact us using one of the methods below:

  • By phone at 1-800-881-5139
  • By email at success@rentecdirect.com
  • By live chat when available

We also have an extensive online knowledge base which covers almost all questions. This knowledge base is accessed by logging in and clicking “Need Help” in the upper-right corner. You can quickly search for your question and 9 times out of 10 there’s an instant answer presented to you. If the system doesn’t have an answer already, it’s easy to convert your question into an email to our staff.

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BEYOND THE BASICS...

After you have entered the basic information are ready to delve into the more detailed aspects of the program. The Knowledge Base is a great resource for any topic related to your Rentec account. In addition, we've created an online and printable Beyond the Quick Start Guide for advanced features your account provides.


Feedback and Knowledge Base