Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Inactive Tenants - Assign To Manager or User

    With multiple users/managers, all inactive tenants are grouped together in the Tenant tab where it would be helpful for inactive users (prospective tenants or those who have moved out) to be only visible to Admin and an assigned user.

    Co-mingling them all together is confusing for clients with many managers and many tenants or properties with high-turnover.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Reports-Sort by Column Headers

    Be able to sort reports by headers within the reports (ie: Current Deposit Reports sorts by tenant name instead of property)

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  3. File Library and ledger for leads

    Some clients accept rental applications and fees from their leads and currently you can not file this information if they are a lead vs. a tenant.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. Tenant Portal - disable EasyPay tab for some/all

    Rentec Direct client finds that some of her tenants are disabling Easypay or changing it incorrectly. She would like to be able to restrict the payment scheduling to office staff only with some or all of her tenants and have that tab removed from their portal. Right now if you provide access to the tenant's portal and they have EasyPay, they have access to the EasyPay tab.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Text Option For Work Orders

    In each work order ticket, provide the option (like email, print, pdf, excel) to text. Many maintenance persons/vendors are out in the field and a text reaches them quicker than email.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. Send Email Enhancements

    1) When sending email to tenants use the PM email associated w/ that property and not admin contact info
    2) Be able to BCC

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Lockbox Payment Sync

    Would like an option to sync Lockbox payment system into Rentec to avoid swithicng to ACH payments.

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  8. Ability to search for applications

    please add a way to search for applications, by name, SSN, etc. Perhaps, add this functionality into the main search box at the top of the program.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Turnover Tracking

    Being able to track properties and the status between a tenant moving out, turnover, and new tenant moving in. What maintenance was scheduled.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Property Service Dates Report

    be able to enter in date that they acquired management (for PM) or purchase (for PRO) for this report to show accurate date for auditing purposes. currently it pulls from when a tenant first moves into that property. This report should not be dependent on Tenant activity.

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  11. Owner Contact List

    Be able to download Owners Contact List in Excel that is usable for mail merge.

    ie: First Name, Last Name
    Address: with no column breaks
    OR
    create csv file in the settings tab>utilities

    Currently the Excel option has to be edited prior to using takes too much time.

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  12. make printing reports more streamline

    when I go to print a receipt or report, I have 2 different windows comes up and then still have to select print. when I push the little printer icon, it would be better if it just printed to my default printer.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  13. Days Vacant Report for the Year

    On my taxes there is a spot to enter the number of days vacant. This would be nice to have on the 1099 or another place to easily add to your taxes. Of course this means the ability to change the move out date, which I did incorrectly recently and I can't fix.

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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  14. Work Order Templates

    Would like to see work order templates for those jobs that they do on a regular basis (gutter cleaning, air filters, etc...)

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  15. Hide Birth Date (DOB) Information from Subusers

    Allow an option to hide DOB information from subusers as a permission setting.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Persistent search

    Would like to see a persistent search option in the reports tab once a property/account is chosen.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add Make Ready Status to Vancant Report and a place to keep track of Make Ready Schedule

    You have made great strides in the maintenance area and work orders. I suggest there be a way to track make ready progress and if a unit is make ready complete or not on the vacancy report. I currently use a white board for turn progress but in a computer would be better. Also, Back when I only had 50 units I would just know these things, but now that I'm over 200 and have more staff there needs to be a central data base (in rentec) that says if a unit is ready and a spot to schedule these…

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  18. Property portfolios

    Portfolio option or ability to lump certain properties (all reports to have this option)

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

    “Portfolios” are a term used in some property based applications for lumping a group of properties for reporting or management purposes. Rentec already has this existing functionality, only instead of grouping into “portfolios”, properties are grouped to “owners”.

    To use this, visit the Accounts tab, and Add an Owner. Then edit the properties you wish to be grouped, and assign them to this owner.

    To report on an owner, select the owner name within the Account drop-down in any of the report areas.

    You can also group properties by property manager. If you add a property manager (Settings, Manage User Accounts), then edit the properties and specify the appropriate property manager. Depending on the settings specified, that property manager will only be able to run reports, view, and edit their assigned properties.

    If you have a specific use case where the existing functionality does not meet your needs, we…

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