Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. do not send emails to co-renters under an archived primary tenant

    when sending a group email, co-renters setup under an archived primary tenant are still receiving the emails. The resolution is to make sure the co-renters are archived before archicing the primary tenant, however archiving the co-renter removes the relationship between the co-renter and the primary tenant. This request is to have the automated emails NOT go out to co-renters that are still "active" underneath an archived primary tenant.

    0 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Summary by Property Report + by owner

      Having an option to filter this report by owner would be very useful for a quick glance or for tax preparation vs. having to scroll through he Owner Report

      0 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Inactive Tenants - Assign To Manager or User

        With multiple users/managers, all inactive tenants are grouped together in the Tenant tab where it would be helpful for inactive users (prospective tenants or those who have moved out) to be only visible to Admin and an assigned user.

        Co-mingling them all together is confusing for clients with many managers and many tenants or properties with high-turnover.

        0 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Reports-Sort by Column Headers

          Be able to sort reports by headers within the reports (ie: Current Deposit Reports sorts by tenant name instead of property)

          0 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • File Library and ledger for leads

            Some clients accept rental applications and fees from their leads and currently you can not file this information if they are a lead vs. a tenant.

            0 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Tenant Portal - disable EasyPay tab for some/all

              Rentec Direct client finds that some of her tenants are disabling Easypay or changing it incorrectly. She would like to be able to restrict the payment scheduling to office staff only with some or all of her tenants and have that tab removed from their portal. Right now if you provide access to the tenant's portal and they have EasyPay, they have access to the EasyPay tab.

              0 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Text Option For Work Orders

                In each work order ticket, provide the option (like email, print, pdf, excel) to text. Many maintenance persons/vendors are out in the field and a text reaches them quicker than email.

                0 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Send Email Enhancements

                  1) When sending email to tenants use the PM email associated w/ that property and not admin contact info
                  2) Be able to BCC

                  0 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Lockbox Payment Sync

                    Would like an option to sync Lockbox payment system into Rentec to avoid swithicng to ACH payments.

                    0 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Ability to search for applications

                      please add a way to search for applications, by name, SSN, etc. Perhaps, add this functionality into the main search box at the top of the program.

                      0 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Turnover Tracking

                        Being able to track properties and the status between a tenant moving out, turnover, and new tenant moving in. What maintenance was scheduled.

                        0 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Property Service Dates Report

                          be able to enter in date that they acquired management (for PM) or purchase (for PRO) for this report to show accurate date for auditing purposes. currently it pulls from when a tenant first moves into that property. This report should not be dependent on Tenant activity.

                          0 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Owner Contact List

                            Be able to download Owners Contact List in Excel that is usable for mail merge.

                            ie: First Name, Last Name
                            Address: with no column breaks
                            OR
                            create csv file in the settings tab>utilities

                            Currently the Excel option has to be edited prior to using takes too much time.

                            0 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • make printing reports more streamline

                              when I go to print a receipt or report, I have 2 different windows comes up and then still have to select print. when I push the little printer icon, it would be better if it just printed to my default printer.

                              0 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Days Vacant Report for the Year

                                On my taxes there is a spot to enter the number of days vacant. This would be nice to have on the 1099 or another place to easily add to your taxes. Of course this means the ability to change the move out date, which I did incorrectly recently and I can't fix.

                                0 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                                • Work Order Templates

                                  Would like to see work order templates for those jobs that they do on a regular basis (gutter cleaning, air filters, etc...)

                                  0 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Hide Birth Date (DOB) Information from Subusers

                                    Allow an option to hide DOB information from subusers as a permission setting.

                                    0 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Persistent search

                                      Would like to see a persistent search option in the reports tab once a property/account is chosen.

                                      0 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add Make Ready Status to Vancant Report and a place to keep track of Make Ready Schedule

                                        You have made great strides in the maintenance area and work orders. I suggest there be a way to track make ready progress and if a unit is make ready complete or not on the vacancy report. I currently use a white board for turn progress but in a computer would be better. Also, Back when I only had 50 units I would just know these things, but now that I'm over 200 and have more staff there needs to be a central data base (in rentec) that says if a unit is ready and a spot to schedule these…

                                        0 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Income info-graphics on summary page

                                          Would like to have either a pie-chart or graph showing potential rent vs. actual rent for the current period to help our staff understand how fluctuating occupancy affects overall income.

                                          0 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Rentec Direct

                                          Feedback and Knowledge Base