Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Attached files/file library

    It would be very helpful if you could add an icon to indicate if there is a file attached. I uploaded a tenants contract to the file library but on the tenants tab i can't differentiate which tenants have contracts scanned in and which don't. regards, Shelley ( company: LCM, login barry@lcm.co.il)

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  3. Place New Tenant

    When placing New Tenant have option to add phone number or more details so you don't have to go and complete the tenant info later or have more clicks to go to tenant tab before placing in a property. Too many clicks should be available in the same screen

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. Split transactions

    It would be really great if you would show the split transaction on the main screen rather than having to open the transaction. As it is currently available it is hard to track which expenses have actually been paid and which have outstanding balances.

    Example

    10/01/2014 Rent charge 10/1/14 - 10/31/14 1435.00
    10/01/2014 Parking Charge 30.00
    10/01/2014 Utilities 35.82

    Tenant, Unit 205

    -Split transaction
    Rent 1434.18
    Parking 30.00
    Utilities 35.82

    This way when I open a tenant ledger I know the balance due on the account is a rent balance

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. payments posted

    When tenants pay via ACH draft or CC it would be nice that when their payment posts... it shows up on the front page as a notification ie payments that have posted since your last login... this would help owners know who to generate receipts for. Currently we have to fish through a long list of tenants and try to remember who already paid and who the new payment(s0 might be from....

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. Report: work-orders w/o expenses posted

    It would be extremely helpful for me to have a report that shows me:
    - all the work-orders which have no expense post
    - for all work-orders with expense posted, show the split between the property and tenant
    - for all work-orders with expense posted, show difference in amount work-order vs expense

    Thank you so much.
    Raluca

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Create an option to select the bank account when sending money

    The option to select a bank account when sending owners money would be a huge improvement. Choosing what bank account the money was sent from is just as important as to which property it applies too but you only have the option to select which property it applies to. I am having to go back to each transaction and edit so I can select the bank account so I can balance the account. Please help!

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Form of Payment for Security deposits

    We collect Security deposit and they sometimes pay with a Credit Card. How can I add Credit card as a form of payment.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cleared status on reconciled items.

    We like to keep all of our records completely up to date. With that we reconcile our account daily. I think it would be beneficial and less time consuming, when mid-month reconciling, when I checkmark any item that it would show cleared status automatically instead of me having to go into each separate transaction and put it as cleared status myself.

    8 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. add the ability to share files uploaded to workorder with owners

    when uploading a file to a workorder, you then have to upload the file again to the file library in order to share it with the owner. This request is to be able to share files uploaded to the workorder to avoid having to upload the file into to different areas.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. workorder issue

    how come there are no contact details for the tenants when the email comes in? I would like the tenant phone number and email inside the details....instead I have to log in to the platform and find the details to contact them...waste of time.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. A button that allows download of files

    In the Rentec disclaimer it says that owners should also save files to a USB or hard drive in case of failure.. .it would be nice if for each property it was possible to download all the files in tact (in the same folders by property)... and back up all the files...

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Syndicated Sites

    Would like the ability to turn off the sites we wish not to advertise on. Receiving spam emails from Zillow only, would like to disable this site.

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Cashiers Check as a form of payment

    We use Cashiers check as a form of payment and would be great to have this added as a form of payment received

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reports

    1) Move in report over a range of dates get a listing of tenants that move in
    2) Move out report-over a range of dates getting a list of tenant that moved out (this reports needs to include inactive and archived tenants)
    3) more sophisticated rent roll report per property versus a tenant rent roll. This would show the history of rent increases or decreases during a specific date range. This is useful for those trying to determine market rents and adjust increases/decreases for the next year

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  16. Scheduled Tenants with Co-Renters

    Cannot group co-renters with scheduled tenants. When you try to add them prior to the primary moving in, it groups them w/ current resident

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. 1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  18. let it be an option to let clients be able to read the memo/notes column.

    Pretty simple we need to have the option to have our notes or memos column be read by owners or clients. Lots of notes regarding charges or payment are listed there. They are blind without it. Then it takes lots of time to look up and explain what the charges are for. Its easy to list.....repair to water heater or a utility that is added to a renters payment recieved and stating the month etc. Its a very useful field but only the property manager can see it. Useless up to a point.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Give more info on the "sync with bank" feature

    I tried the "sync with bank" feature and it worked perfectly on the Rentec end. However, doing that somehow enrolled with me with a QuickBooks online software program subscription service with Wells Fargo for 14.99/mo. I called them as soon as I got the email thanking me for signing up and cancelled it right away, but other people who aren't expecting this may be surprised down the road if they don't catch it right away. When I asked them how I signed up for "QuickBooks" they said I had entered my bank information through an online accounting program on 6/12.…

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Tenant Portal Updates

    The language on the summary tab is confusing to tenants as many are not familiar with accounting statements. For example if a tenant has pre-paid $600, it will show "Amount Due -$600" and the words "next payment due" still reflects the next rent collection day, yet with this credit, they don't actually have any amount due on that day. This is confusing to the tenant. With credits, it would be nice to have the language in the summary tab change to be more obvious, such as trading "next payment due" to "New Charges to Post on" and then have the…

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: sso facebook google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Rentec Direct

Feedback and Knowledge Base