Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Application issue

    I noticed that you have "application Bug" as an option. I just wanted to mention as a 2-year+ customer with ~180 units with your system that this issue needs to please be addressed and resolved. I've worked with support multiple times to try to narrow down the issue and nothing can be resolved. I have created a website, domain name, and fowarding service solely for the use of this feature you provide, but 80% of the time the feature doesn't work properly. Please address as needed.

    1 vote
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      0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

      Hi Matthew,

      Thank you for reporting this. I looked at your website, and the problem is in the implementation of how you are loading the application/listings. Since you’ve used an iframe to load the application that creates a 3rd party cookie issue. About half (maybe more) of browsers out there are set to reject 3rd party cookies, which means when somebody submits the application their session data is not able to be saved. This is more and more common these days, so the use of iframes is highly discouraged nowdays.

      For now, I would recommend going to Settings, Branding Options, and create a custom web address for your listing page. Then redirect your applicants there instead of your main domain.

      Please let us know if you have any questions or would like any assistance doing this.

    • Summary Page Filter by Manager or Owner

      It would be nice if we could filter the summary page by manager or by property owner

      3 votes
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        1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Make PDF editable

        Saving reports and other printout as PDF file the document saved is not
        editable. Please make it editable.

        2 votes
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Reports By Property

          Option to create Operating Statement and Income/Expense style reports with a portfolio glance to see how each compare to one another without having to pull individual reports for each one. Best-case-scenario would be a landscape report that shows all the properties across the top and the detailed income and expenses down the left side, with sub-totals and totals along the way.

          1 vote
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Enhance The Deposit Ticket Option

            Bank deposit slips are not being accepted by banks because they are not an item that they can scan. They need the proper coding.

            17 votes
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              3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • 5 votes
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                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • Remove need for primary tenant and treat tenants equally

                Treat all tenants equally, so there is no primary tenant as is required today.

                2 votes
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                  1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Don't require custom payee to be saved to vendor list

                  Don't save custom payee to vendor list

                  New style forms when posting an expense...

                  The problem with this is I need to use the old forms because I don’t want to save the payee since I’m only paying them one time. It makes you save it and my list is way longer than I need it. Note: Not liking the new version very much…

                  - DAWN PIERCE

                  2 votes
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                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Allow a 'Payee' field for the automated rent payment function.

                    Allow a 'Payee' field for the automated rent payment function.

                    This would avoid the payee field for Management Fees displaying 'NONE'
                    and would allow simple tracking for management fees collected.

                    4 votes
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                      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow properties to be marked as owner-occupied in some way

                      I own two properties with four units total. I currently live in one unit but previously rented it. It would be great if I could mark it as owner-occupied in the property settings so it doesn't show as vacant.

                      I know I could set myself up as a tenant, but since I don't pay rent to myself it seems weird.

                      1 vote
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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Second tenant can't be added until first tenant moves in

                        When I add a tenant to a vacant property and assign a move-in date in the future, the "place new tenant" option is not available until the move-in date so I have to wait until after the move-in date to add a co-tenant. It should be possible to add a co-tenant immediately after adding the primary tenant.

                        5 votes
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                          3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Print Check Option for Owner Disbursements

                          Have the ability to have recurring print check option for owner disbursement. The system calculate the remaining balance minus reserves

                          5 votes
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • sort deposits shown under undeposited funds

                            Under the Undeposited Funds account is the ability to "View Deposits". The order of deposits shown seems to be arbitrary. ANY repeatable order (date of deposit being the most obviously useful) would be better than no apparent sort order.

                            I suggest you sort these deposits by date of deposit.

                            2 votes
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Merged Credit Report

                              Would like the option for a "merged credit score" for married couples.

                              0 votes
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                                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Multi-Level Expense items

                                Like: Utilities, Utilities/Gas Utilities/Electricity Utilities/Sewer.

                                If I want to know the heating cost, I don't want the sewer. However, I need them combined for tax purposes.

                                I have been doing that for decades with both my real estate software and personal accounting.

                                1 vote
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Auto Assign Work Orders

                                  The system automatically assigns a workorder number if created in our administrative account. However is doesn't assign a workorder number if it is submitted by our tenant through their tenant portal.

                                  6 votes
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add Date sorting to Search Pane

                                    I frequently use the Search Pane to find transactions, for example, to find a transaction that I need to edit because the date or amount was entered incorrectly. Usually I am interested in more recent transactions. I would like the ability to click on a column heading in the output table and sort ascending or descending on the column heading, particularly Date.

                                    Usually I want to see recent transactions so I have to scroll down to the bottom of the table. It would be nice to see the recent transactions at the top. I currently have 2 years worth of…

                                    1 vote
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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add filer for vacant units

                                      It would be helpful if there was a filter for all vacant properties from the Properties tab. then I could go down each one to post onto Craigslist. Now I have to go to Main screen to see vacant list.

                                      1 vote
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 2 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Make deposit: have the option of selecting all and segregate cash from checks

                                          have a button to select all deposit at one time and also list all cash transaction first

                                          0 votes
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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