Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. display cost on printed work order

    Suggestion and very important: Need to add the costs of the job to the work order so it can be easily transmitted to the owner by email. Right now you have to print the work order add the cost to it, scan it and then upload to the file library or email to the owner. Too many steps when all it needs is to be added to the work order.

    1 vote
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      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Management Fees

      When adding management fees should be able to have the ability to set a management fee at the Master Unit Level if it is Multi-Unit complex, so you do not have to set up each individual sub-unit. There should also be a management fee report to view property and their current management fee structure and the history of increases while managing property.

      2 votes
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • payment due email created too far in advance when taking over a lease

        When setting up a new tenant taking over a lease it creates an email to send them saying payment is due. Although, for instance, say a tenant moves in August 1st and is put in Rentec now after their application has been accepted, they have signed a lease, and a made a deposit. I'm not sure why anyone would want a payment invoice email to go out this far in advance for payment due for the rent.

        1 vote
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Convert Email templates to System templates

          If there were a way to change email templates to System templates that were automatically sent based on dates it would be helpful

          For example.. if there is a standard move out email that says what happens and what to expect at move out etc etc.. and then i want it to automatically go to someone 60 days prior to lease expiration.. that would be helpful

          this would also allow us to send emails to Ping before hand to see if they want to renew or refer someone else.

          1 vote
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Reporting

            While I love the reports you provide, I actually have a request for a couple additional reports. 1. It would be very nice to be able to generate a quickbooks style report within a certain date range that shows each category as a heading and then the transactions within that category layed out beneath. An example would be to pull the report from 03/01/2014 - 03/31/2014. The report would probably be multiple pages, but at a glance, I would be able to look at my "Mowing & Landscaping" category and see each date, vendor, memo, and amount that was charged…

            2 votes
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              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Application issue

              I noticed that you have "application Bug" as an option. I just wanted to mention as a 2-year+ customer with ~180 units with your system that this issue needs to please be addressed and resolved. I've worked with support multiple times to try to narrow down the issue and nothing can be resolved. I have created a website, domain name, and fowarding service solely for the use of this feature you provide, but 80% of the time the feature doesn't work properly. Please address as needed.

              1 vote
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                0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

                Hi Matthew,

                Thank you for reporting this. I looked at your website, and the problem is in the implementation of how you are loading the application/listings. Since you’ve used an iframe to load the application that creates a 3rd party cookie issue. About half (maybe more) of browsers out there are set to reject 3rd party cookies, which means when somebody submits the application their session data is not able to be saved. This is more and more common these days, so the use of iframes is highly discouraged nowdays.

                For now, I would recommend going to Settings, Branding Options, and create a custom web address for your listing page. Then redirect your applicants there instead of your main domain.

                Please let us know if you have any questions or would like any assistance doing this.

              • Summary Page Filter by Manager or Owner

                It would be nice if we could filter the summary page by manager or by property owner

                3 votes
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                  1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Make PDF editable

                  Saving reports and other printout as PDF file the document saved is not
                  editable. Please make it editable.

                  2 votes
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                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Reports By Property

                    Option to create Operating Statement and Income/Expense style reports with a portfolio glance to see how each compare to one another without having to pull individual reports for each one. Best-case-scenario would be a landscape report that shows all the properties across the top and the detailed income and expenses down the left side, with sub-totals and totals along the way.

                    1 vote
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Enhance The Deposit Ticket Option

                      Bank deposit slips are not being accepted by banks because they are not an item that they can scan. They need the proper coding.

                      17 votes
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                        3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • 5 votes
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                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Remove need for primary tenant and treat tenants equally

                          Treat all tenants equally, so there is no primary tenant as is required today.

                          2 votes
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                            1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Don't require custom payee to be saved to vendor list

                            Don't save custom payee to vendor list

                            New style forms when posting an expense...

                            The problem with this is I need to use the old forms because I don’t want to save the payee since I’m only paying them one time. It makes you save it and my list is way longer than I need it. Note: Not liking the new version very much…

                            - DAWN PIERCE

                            2 votes
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Allow a 'Payee' field for the automated rent payment function.

                              Allow a 'Payee' field for the automated rent payment function.

                              This would avoid the payee field for Management Fees displaying 'NONE'
                              and would allow simple tracking for management fees collected.

                              4 votes
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                                1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Allow properties to be marked as owner-occupied in some way

                                I own two properties with four units total. I currently live in one unit but previously rented it. It would be great if I could mark it as owner-occupied in the property settings so it doesn't show as vacant.

                                I know I could set myself up as a tenant, but since I don't pay rent to myself it seems weird.

                                1 vote
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Second tenant can't be added until first tenant moves in

                                  When I add a tenant to a vacant property and assign a move-in date in the future, the "place new tenant" option is not available until the move-in date so I have to wait until after the move-in date to add a co-tenant. It should be possible to add a co-tenant immediately after adding the primary tenant.

                                  5 votes
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                                    3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Print Check Option for Owner Disbursements

                                    Have the ability to have recurring print check option for owner disbursement. The system calculate the remaining balance minus reserves

                                    5 votes
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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • sort deposits shown under undeposited funds

                                      Under the Undeposited Funds account is the ability to "View Deposits". The order of deposits shown seems to be arbitrary. ANY repeatable order (date of deposit being the most obviously useful) would be better than no apparent sort order.

                                      I suggest you sort these deposits by date of deposit.

                                      2 votes
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Merged Credit Report

                                        Would like the option for a "merged credit score" for married couples.

                                        0 votes
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Multi-Level Expense items

                                          Like: Utilities, Utilities/Gas Utilities/Electricity Utilities/Sewer.

                                          If I want to know the heating cost, I don't want the sewer. However, I need them combined for tax purposes.

                                          I have been doing that for decades with both my real estate software and personal accounting.

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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