Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Email Log

    A chronological email log of all emails tied into the Rentec Interface (emailed reports, automated emails to tenants, blast emails to all tenants/owners, failed transactions, work orders, etc...)

    13 votes
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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • 1st month's pre-paid rent not posting to default income account

      when posting a payment for a tenant that has been placed into a property, but has a future move-in date, the payment does not use the property's default income account. Once the tenant's move-in date has been reached, it then begins using the property's default income account.

      User's are not realizing this, and are wondering why the 1st payment isn't posting to the bank account ... and are asking if we can change this behavior so that this first payment does recognize the property's default income account even though the tenant's move in date is set in the future? This…

      1 vote
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Add 'All Owners' as a filter option when pulling reports.

        The Arizona Department of Real Estate is requesting that I provide them with balance reports consolidating all of the owner information in one report instead of individual reports for each owner. Could you please add 'All Owners' as one of the options under the Choose Account section when selecting a filter?

        3 votes
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          0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
        • Marketing Page (Online Property Advertisement

          If managing multiple complexes with apartment complexes having their own website, would like to have another URL to link that pertains to that complex only. Currently can link all sub units vacant individually, but would like to see A master unit advertisement page and then a drill down of subunits available.

          0 votes
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            2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • revenue management

            I'd love for Rentec to help with setting new rents, by analyzing the rents we have achieved (like a lite version of revenue management software, e.g. YieldStar and Rainmaker). Within this system, we should be able to set max rent raises on rent-control properties too, however the housing authority dictates them.

            1 vote
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              1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • link management fee to property manager

              When editing a property and assigning a Property Manager, this should link the management fees to the Property Manager so that when the fee is posted to the property ledger, the PM's name is listed on the transaction showing who the fee was paid to.

              Alternatively, you could add a Payee or Property Manager field to the Management Fee settings.

              In turn, a PM report should be created showing which fees were paid to which PM's.

              At the moment the work around is to setup a separate management fee category for each PM and assign these custom categories to the…

              5 votes
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                2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • Make a Report that shows all charges for individual tenant

                It would be very helpful for us if there where a report that had all charges broken down, like rent, taxes, pet rent, w/d rental, reserved parking all in one report than having to print individual tenants statement. If we had something that showed the rent frequency also would be great, ie: monthly, bi-weekly or weekly. Thank you

                7 votes
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                  0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                • Add Bank Account as a column to the Account Ledger reports

                  If I forget to enter the bank account when posting an expense, there doesn't seem to be any way to search back through all expenses to find these transactions.

                  If you could add bank account to the account ledger, this should be an easy way to show if the bank account was mistakenly not entered when the expense was posted.

                  3 votes
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                    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                  • There really should be a better way change ownership of a property. The current method is cumbersome and ridiculous. Also, when putting in a

                    There really should be a better way change ownership of a property. The current method is cumbersome and ridiculous. Also, when putting in a new property, management fees and leasing fees should auto populate into the subunits, instead of having to enter them in individually.

                    5 votes
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Search for Split Transactions

                      The search field in the ledger should be able to locate not just the sum of a transaction but also an amount within the transaction (a split).

                      I have been advised that if I use the search function on the top of the screen it will search for any transaction with that dollar amount. That capability should be at the top of the ledger

                      1 vote
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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Automatic Email Notifications

                        Add auto email notification to tenants regarding lease expiration's.

                        4 votes
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                          1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow "Insert Images" on Print Checks

                          We would like to be able to insert our company logo into the "Name and Address" field on the print checks Account function.

                          3 votes
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • A report showing all transactions posted to tenants/properties/accounts

                            I would like to be able to pull a report that shows all transactions posted to all ledgers that easily identify which property/tenant/account it's associated to.

                            5 votes
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                              0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                            • display cost on printed work order

                              Suggestion and very important: Need to add the costs of the job to the work order so it can be easily transmitted to the owner by email. Right now you have to print the work order add the cost to it, scan it and then upload to the file library or email to the owner. Too many steps when all it needs is to be added to the work order.

                              1 vote
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                                1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Management Fees

                                When adding management fees should be able to have the ability to set a management fee at the Master Unit Level if it is Multi-Unit complex, so you do not have to set up each individual sub-unit. There should also be a management fee report to view property and their current management fee structure and the history of increases while managing property.

                                2 votes
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • payment due email created too far in advance when taking over a lease

                                  When setting up a new tenant taking over a lease it creates an email to send them saying payment is due. Although, for instance, say a tenant moves in August 1st and is put in Rentec now after their application has been accepted, they have signed a lease, and a made a deposit. I'm not sure why anyone would want a payment invoice email to go out this far in advance for payment due for the rent.

                                  1 vote
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Convert Email templates to System templates

                                    If there were a way to change email templates to System templates that were automatically sent based on dates it would be helpful

                                    For example.. if there is a standard move out email that says what happens and what to expect at move out etc etc.. and then i want it to automatically go to someone 60 days prior to lease expiration.. that would be helpful

                                    this would also allow us to send emails to Ping before hand to see if they want to renew or refer someone else.

                                    1 vote
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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Reporting

                                      While I love the reports you provide, I actually have a request for a couple additional reports. 1. It would be very nice to be able to generate a quickbooks style report within a certain date range that shows each category as a heading and then the transactions within that category layed out beneath. An example would be to pull the report from 03/01/2014 - 03/31/2014. The report would probably be multiple pages, but at a glance, I would be able to look at my "Mowing & Landscaping" category and see each date, vendor, memo, and amount that was charged…

                                      2 votes
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Application issue

                                        I noticed that you have "application Bug" as an option. I just wanted to mention as a 2-year+ customer with ~180 units with your system that this issue needs to please be addressed and resolved. I've worked with support multiple times to try to narrow down the issue and nothing can be resolved. I have created a website, domain name, and fowarding service solely for the use of this feature you provide, but 80% of the time the feature doesn't work properly. Please address as needed.

                                        1 vote
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                                          0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi Matthew,

                                          Thank you for reporting this. I looked at your website, and the problem is in the implementation of how you are loading the application/listings. Since you’ve used an iframe to load the application that creates a 3rd party cookie issue. About half (maybe more) of browsers out there are set to reject 3rd party cookies, which means when somebody submits the application their session data is not able to be saved. This is more and more common these days, so the use of iframes is highly discouraged nowdays.

                                          For now, I would recommend going to Settings, Branding Options, and create a custom web address for your listing page. Then redirect your applicants there instead of your main domain.

                                          Please let us know if you have any questions or would like any assistance doing this.

                                        • Summary Page Filter by Manager or Owner

                                          It would be nice if we could filter the summary page by manager or by property owner

                                          3 votes
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                                            1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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