Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Split transactions

    It would be really great if you would show the split transaction on the main screen rather than having to open the transaction. As it is currently available it is hard to track which expenses have actually been paid and which have outstanding balances.

    Example

    10/01/2014 Rent charge 10/1/14 - 10/31/14 1435.00
    10/01/2014 Parking Charge 30.00
    10/01/2014 Utilities 35.82

    Tenant, Unit 205

    -Split transaction
    Rent 1434.18
    Parking 30.00
    Utilities 35.82

    This way when I open a tenant ledger I know the balance due on the account is a rent balance

    1 vote
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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • payments posted

      When tenants pay via ACH draft or CC it would be nice that when their payment posts... it shows up on the front page as a notification ie payments that have posted since your last login... this would help owners know who to generate receipts for. Currently we have to fish through a long list of tenants and try to remember who already paid and who the new payment(s0 might be from....

      3 votes
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Split Expense Transaction include "Charge Tenant" option

        Would like the ability to charge tenant when posting a split expense transaction. Recommended by customers who post utility expense for each unit and wants to charge tenant ledger at the same time

        1 vote
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          4 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Report: work-orders w/o expenses posted

          It would be extremely helpful for me to have a report that shows me:
          - all the work-orders which have no expense post
          - for all work-orders with expense posted, show the split between the property and tenant
          - for all work-orders with expense posted, show difference in amount work-order vs expense

          Thank you so much.
          Raluca

          1 vote
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Create an option to select the bank account when sending money

            The option to select a bank account when sending owners money would be a huge improvement. Choosing what bank account the money was sent from is just as important as to which property it applies too but you only have the option to select which property it applies to. I am having to go back to each transaction and edit so I can select the bank account so I can balance the account. Please help!

            1 vote
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              1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Allow creation of a report for "not in any category/property"

              There is no good way to find all transactions that have "None" for the category, property, tenant or bank. Sometimes "None" makes perfect sense but sometimes it is a typo when entering a transaction. Especially for category and property - having "None" here is often a mistake.

              The "Category Ledger" report should allow selecting "None" for the category to assist in finding these.

              The Expense, Income, and Exp/Inc reports should list income and expense items that don't have a category. Same thing with the Operating Statement reports.

              Not quite as important but still useful would be to allow selecting "None"…

              23 votes
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                5 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
              • Form of Payment for Security deposits

                We collect Security deposit and they sometimes pay with a Credit Card. How can I add Credit card as a form of payment.

                3 votes
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                  0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                • Cleared status on reconciled items.

                  We like to keep all of our records completely up to date. With that we reconcile our account daily. I think it would be beneficial and less time consuming, when mid-month reconciling, when I checkmark any item that it would show cleared status automatically instead of me having to go into each separate transaction and put it as cleared status myself.

                  8 votes
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                    2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • add the ability to share files uploaded to workorder with owners

                    when uploading a file to a workorder, you then have to upload the file again to the file library in order to share it with the owner. This request is to be able to share files uploaded to the workorder to avoid having to upload the file into to different areas.

                    1 vote
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • workorder issue

                      how come there are no contact details for the tenants when the email comes in? I would like the tenant phone number and email inside the details....instead I have to log in to the platform and find the details to contact them...waste of time.

                      5 votes
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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • A button that allows download of files

                        In the Rentec disclaimer it says that owners should also save files to a USB or hard drive in case of failure.. .it would be nice if for each property it was possible to download all the files in tact (in the same folders by property)... and back up all the files...

                        4 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Syndicated Sites

                          Would like the ability to turn off the sites we wish not to advertise on. Receiving spam emails from Zillow only, would like to disable this site.

                          2 votes
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add Cashiers Check as a form of payment

                            We use Cashiers check as a form of payment and would be great to have this added as a form of payment received

                            2 votes
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • AP Reports

                              It would be nice to be able to input expenses but not necessarily pay them right away. If you could manage if a vendor had been paid, if a check had been printed. The ability to run an AP listing showing all the required payments and what had and had not been paid for a set period. Also it would nice if there was a pre-check report with the check printing so you could review all payments that were cut in a set run without having to run additional copies of the checks since they include all bank info.

                              3 votes
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                                0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                              • Reports

                                1) Move in report over a range of dates get a listing of tenants that move in
                                2) Move out report-over a range of dates getting a list of tenant that moved out (this reports needs to include inactive and archived tenants)
                                3) more sophisticated rent roll report per property versus a tenant rent roll. This would show the history of rent increases or decreases during a specific date range. This is useful for those trying to determine market rents and adjust increases/decreases for the next year

                                4 votes
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                                  0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                                • Scheduled Tenants with Co-Renters

                                  Cannot group co-renters with scheduled tenants. When you try to add them prior to the primary moving in, it groups them w/ current resident

                                  1 vote
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • let it be an option to let clients be able to read the memo/notes column.

                                      Pretty simple we need to have the option to have our notes or memos column be read by owners or clients. Lots of notes regarding charges or payment are listed there. They are blind without it. Then it takes lots of time to look up and explain what the charges are for. Its easy to list.....repair to water heater or a utility that is added to a renters payment recieved and stating the month etc. Its a very useful field but only the property manager can see it. Useless up to a point.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Adding subcategories to main categories

                                        Suggest availability to add subcategories to any main category. Such as under the category "Repair", a person could add subcategories like "appliances", "electrical", "plumbing", etc. This would allow user to see individual detail totals in subcategories and a main overall total for the category.

                                        5 votes
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Give more info on the "sync with bank" feature

                                          I tried the "sync with bank" feature and it worked perfectly on the Rentec end. However, doing that somehow enrolled with me with a QuickBooks online software program subscription service with Wells Fargo for 14.99/mo. I called them as soon as I got the email thanking me for signing up and cancelled it right away, but other people who aren't expecting this may be surprised down the road if they don't catch it right away. When I asked them how I signed up for "QuickBooks" they said I had entered my bank information through an online accounting program on 6/12.…

                                          1 vote
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                                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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