Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Post deposits as tenant credits as income to the property

    SECURITY DEPOSITS: When posting a transaction as "apply as tenant credit", the transaction does post to the tenant ledger as a payment, however it does not show up under the property, owner or any bank account as income. The transaction has be edited to do so.

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      1 comment  ·  Admin →
    • Report to show deleted entries

      DELETED ITEMS - Report to show deleted entries - tool for auditing/finding mistakes

      2 votes
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      • Tenant Portal PTE (Permission To Enter)

        PTE: On the tenant portal, require that a an option be selected "Yes, you have my PTE" or "Call for details on PTE (and spot for a phone number)" and a notes section if there are special instructions - require a phone number be entered before they can submit through the portal

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        • Multiple file upload (multi select)

          FILES ON all PORTAL: Option to upload a files, or multiple files to multiple owners and/or tenant portals at the same time - or all owner or all tenants. Especially helpful when adding new tenants or creating new marketing for property

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          • Show owner's email address in list

            OWNER'S EMAIL ADDRESSES: Display their address below their name, similar to Tenants, and be able to use the email link directly from the Accounts tab. Also, when emailing a report, the system will allow you to type their name for auto-populating their email address.

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            • Allow restricted user to see inactive tenants

              INACTIVE TENANTS: If a user is restricted to certain properties, they are unable to see tenants they enter as "inactive" - some users have a waitlist of applicants not assigned to any unit and wants to be able to have his mgs. see the applicant they enter

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              • Financial Reporting needs an update

                Financial reporting needs an update. Should be easy to do. I am amazed CICTotal has made it this far with the current reports. The go to financial statement needs to be the Profit & Loss Statement. Change the name and title of the current "Income/Expense Report" to be "Profit & Loss Statement" Not sure if the current name choice was an attempt to avoid responsibility for producing inaccurate financial statements or what, but it is definitely curious. I would be reluctant to show the current statements to a client or partner. Currently I am exporting to excel to change the…

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                • Pop up notes

                  It would be great to have the notes section pop up on screen when opening a tenant ledger, if there are notes on file. For example, we do not allow checks to be written on accounts after we have multiple return items. So it would be nice to be visually notified on screen before posting.
                  Laura Moyer-Advantage Realty Partners, LLC.

                  1 vote
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                  • split

                    When an existing transaction is edited so as to Split the income into different categories (e.g. rent and parking), the 'Property' field does not default to the property of the original transaction. Ver easy for the user to miss this, not to mention, that it has to be manually entered, and causes errors in the income reports when this is left blank.

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                    • Tenant and management notifications

                      Tenants get email notification when management responses to repair request with questions or updates !!
                      Please !!

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                      • tenants tab filter by letter

                        on the tenants tab under filter, i think we should be able type in a letter and all the names starting with that letter should pull up

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                        • Tenants getting email notification when the Building manager or landlord has a question about the repair request.

                          good ! I wanted to request a key feature that many of my tenants have requested! I also agree with. I have already put in the request thru you systems months ago. We wanted a notification link sent to the tenants when us the landlords ask a question about their repair request. I know that they an check in BUT they often don't. So for example I will get a request " Main door does not lock" I will ask " which door in the unit ?" I wish they would get a notification that a new entry has been…

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                          • Make it where we can set Fields on docusign

                            When i used Buildium they had Adobe Echosign and you were able set the fields where the tenant signs and if they had to check mark something or input something you could set that field as well. I noticed on docusign on Rentec you cant set any fields for the signatures, which results in the tenants signature NOT being in the right place.PLEASE make it where we can set fields, when i go to the docusign site it appears that they have it where you set fields but i cant do it because it is set up through rentec.

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                            • The ability to print your chart of accounts

                              An option to print the chart of accounts

                              1 vote
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                              • Create multi year Operating Statement

                                Can you make a multi year Operating Statement. It could look just like the one out there but with years instead of months in the columns. Great for looking at year over year income/expense trends.

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                                • do not send emails to co-renters under an archived primary tenant

                                  when sending a group email, co-renters setup under an archived primary tenant are still receiving the emails. The resolution is to make sure the co-renters are archived before archicing the primary tenant, however archiving the co-renter removes the relationship between the co-renter and the primary tenant. This request is to have the automated emails NOT go out to co-renters that are still "active" underneath an archived primary tenant.

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                                  • Summary by Property Report + by owner

                                    Having an option to filter this report by owner would be very useful for a quick glance or for tax preparation vs. having to scroll through he Owner Report

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                                    • Inactive Tenants - Assign To Manager or User

                                      With multiple users/managers, all inactive tenants are grouped together in the Tenant tab where it would be helpful for inactive users (prospective tenants or those who have moved out) to be only visible to Admin and an assigned user.

                                      Co-mingling them all together is confusing for clients with many managers and many tenants or properties with high-turnover.

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                                      • Reports-Sort by Column Headers

                                        Be able to sort reports by headers within the reports (ie: Current Deposit Reports sorts by tenant name instead of property)

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                                        • Add Multiple Work Orders At A time

                                          Be able to keep the screen to create a work-order open with multiple work-orders open at once.

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                                          Rentec Direct

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