Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. workorder issue

    how come there are no contact details for the tenants when the email comes in? I would like the tenant phone number and email inside the details....instead I have to log in to the platform and find the details to contact them...waste of time.

    5 votes
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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • A button that allows download of files

      In the Rentec disclaimer it says that owners should also save files to a USB or hard drive in case of failure.. .it would be nice if for each property it was possible to download all the files in tact (in the same folders by property)... and back up all the files...

      4 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Syndicated Sites

        Would like the ability to turn off the sites we wish not to advertise on. Receiving spam emails from Zillow only, would like to disable this site.

        2 votes
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Add Cashiers Check as a form of payment

          We use Cashiers check as a form of payment and would be great to have this added as a form of payment received

          2 votes
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • AP Reports

            It would be nice to be able to input expenses but not necessarily pay them right away. If you could manage if a vendor had been paid, if a check had been printed. The ability to run an AP listing showing all the required payments and what had and had not been paid for a set period. Also it would nice if there was a pre-check report with the check printing so you could review all payments that were cut in a set run without having to run additional copies of the checks since they include all bank info.

            3 votes
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              0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
            • Reports

              1) Move in report over a range of dates get a listing of tenants that move in
              2) Move out report-over a range of dates getting a list of tenant that moved out (this reports needs to include inactive and archived tenants)
              3) more sophisticated rent roll report per property versus a tenant rent roll. This would show the history of rent increases or decreases during a specific date range. This is useful for those trying to determine market rents and adjust increases/decreases for the next year

              3 votes
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                0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
              • Attachments ie receipts or bills

                When using an iPad or iPhone allow us to take a picture of the receipt with out having to scan it then attach. When you click attach it should allow access to the camera so we can take a pic right then n there

                8 votes
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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Scheduled Tenants with Co-Renters

                  Cannot group co-renters with scheduled tenants. When you try to add them prior to the primary moving in, it groups them w/ current resident

                  1 vote
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                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • let it be an option to let clients be able to read the memo/notes column.

                      Pretty simple we need to have the option to have our notes or memos column be read by owners or clients. Lots of notes regarding charges or payment are listed there. They are blind without it. Then it takes lots of time to look up and explain what the charges are for. Its easy to list.....repair to water heater or a utility that is added to a renters payment recieved and stating the month etc. Its a very useful field but only the property manager can see it. Useless up to a point.

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Adding subcategories to main categories

                        Suggest availability to add subcategories to any main category. Such as under the category "Repair", a person could add subcategories like "appliances", "electrical", "plumbing", etc. This would allow user to see individual detail totals in subcategories and a main overall total for the category.

                        5 votes
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                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Give more info on the "sync with bank" feature

                          I tried the "sync with bank" feature and it worked perfectly on the Rentec end. However, doing that somehow enrolled with me with a QuickBooks online software program subscription service with Wells Fargo for 14.99/mo. I called them as soon as I got the email thanking me for signing up and cancelled it right away, but other people who aren't expecting this may be surprised down the road if they don't catch it right away. When I asked them how I signed up for "QuickBooks" they said I had entered my bank information through an online accounting program on 6/12.…

                          1 vote
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                            3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Late Fees- Doesn't want to show Late Fee Income On Property

                            Popular request that PM's keep late fees and do not want the late fee income to reflect on the properties.

                            12 votes
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                              1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Tenant Portal Updates

                              The language on the summary tab is confusing to tenants as many are not familiar with accounting statements. For example if a tenant has pre-paid $600, it will show "Amount Due -$600" and the words "next payment due" still reflects the next rent collection day, yet with this credit, they don't actually have any amount due on that day. This is confusing to the tenant. With credits, it would be nice to have the language in the summary tab change to be more obvious, such as trading "next payment due" to "New Charges to Post on" and then have the…

                              3 votes
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                                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • payrent.com

                                Looking into using payrent.com which offers many flexible pay options for tenants which include paying cash at walmart/money gram locations and paying over the phone 24 hours a day. Can this software be integrated with them?

                                5 votes
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Would it be possible to sum up all of the outstanding rents in the Summary Screen?

                                  Would it be possible to sum up all of the outstanding rents in the Summary Screen?

                                  3 votes
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Filter Inactive Tenants on Summary Page

                                    Add in a program default or filter option that would remove any inactive tenant activity from the summary page.

                                    16 votes
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                                      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add ACH or Draft as type of expense

                                      I hope it would be possible to add one more name to "Type" of recurring expense or, for that matter, any other expense.

                                      Right now, the names in the drop down menu are: Check; Print Check; Cash; Other. Could you add "ACH" or "Draft".

                                      2 votes
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • PU the Owners Name on the "Send Owner Money" Screen

                                        I would feel more comfortable seeing the Owner/Account name on the "Send Owner Money Screen" before I press the Send Money button.

                                        1 vote
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • check printing

                                          When printing on BLANK check stock, allow the option of the signature line to print or NOT print.

                                          I am currently saving to PDF and removing the line.

                                          2 votes
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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