Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Allow creation of folders

    I would love to be able to add different folders to each property. This would help in organizing the files - as I have many of them to upload. I am currently unaware of any method to do this.

    4 votes
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      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Tenant Move in/out report with payment history

      Would like a report that captures move in/out, # of late rents

      4 votes
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        0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
      • Management Fees Not Linked To Account

        Automated Management fees do not link in the bank account to the transaction and if you post a bulk charge to the account, the property/owner are not linked in. Desire an easier way to link Account, Property & Owner for reconciliation.

        0 votes
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Undeposited Funds Linking Only To Tenant Ledger

          Currently when funds are posted to "undeposited funds", the property and owner ledgers are linked in when in actuality, those funds are note received for either until the bank deposit happens. In reconciling accounting periods, the account, property and owner ledger should have matching dates.

          0 votes
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Improve property perfomance reporting

            We would really like to have the ability to pull a property performance report for a property as a whole. Currently your system lists each individual unit and its performance even when you select the entire property, i.e. "Powell Apartments". A report that gives the overall performance of a multi-family property would be much easier to read and use efficiently. Overall this a great program and system that we want to grow with as you continue to improve it.

            Thanks,

            Matt Henderson, VPM

            1 vote
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              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Linking Accounts

              Currently each owner, or entity has to have a separate log in, currently they cannot be "linked" together. Please make it to where they can be linked together. I have several owners who have separate "business names" and only email that can not see all of their properties. Please advise. Thank you.

              1 vote
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                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • add support for Blue Moon Forms and Valence Docs

                Blue Moon Software's online service provides forms for 47 states.

                For Texas specifically, Blue Moon also includes e-sign, and with Valence Docs, also includes comprehensive document storage. (Others may have similar support with Blue Moon, but I know that Texas Apt Assoc members get both for one fee.)

                I think supporting Blue Moon would add a huge value to Rentec.

                3 votes
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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • 3 votes
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                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Attached files/file library

                    It would be very helpful if you could add an icon to indicate if there is a file attached. I uploaded a tenants contract to the file library but on the tenants tab i can't differentiate which tenants have contracts scanned in and which don't. regards, Shelley ( company: LCM, login barry@lcm.co.il)

                    4 votes
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Make it easier to record interest on a bank account

                      When reconciling a bank account that earns interest (yes, there are still such things even though the interest rate is tiny), I need to be able to add in the interest payment in order for the account to reconcile.

                      The only way I have found to do this is to add an expense to the bank account and make the number negative. Then I open this new transaction and (because it was entered as a negative number) I can now select the proper income category.

                      Is there a more obvious way to do this?

                      3 votes
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                        1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Place New Tenant

                        When placing New Tenant have option to add phone number or more details so you don't have to go and complete the tenant info later or have more clicks to go to tenant tab before placing in a property. Too many clicks should be available in the same screen

                        2 votes
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                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Split transactions

                          It would be really great if you would show the split transaction on the main screen rather than having to open the transaction. As it is currently available it is hard to track which expenses have actually been paid and which have outstanding balances.

                          Example

                          10/01/2014 Rent charge 10/1/14 - 10/31/14 1435.00
                          10/01/2014 Parking Charge 30.00
                          10/01/2014 Utilities 35.82

                          Tenant, Unit 205

                          -Split transaction
                          Rent 1434.18
                          Parking 30.00
                          Utilities 35.82

                          This way when I open a tenant ledger I know the balance due on the account is a rent balance

                          1 vote
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • payments posted

                            When tenants pay via ACH draft or CC it would be nice that when their payment posts... it shows up on the front page as a notification ie payments that have posted since your last login... this would help owners know who to generate receipts for. Currently we have to fish through a long list of tenants and try to remember who already paid and who the new payment(s0 might be from....

                            3 votes
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Split Expense Transaction include "Charge Tenant" option

                              Would like the ability to charge tenant when posting a split expense transaction. Recommended by customers who post utility expense for each unit and wants to charge tenant ledger at the same time

                              1 vote
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                                4 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Report: work-orders w/o expenses posted

                                It would be extremely helpful for me to have a report that shows me:
                                - all the work-orders which have no expense post
                                - for all work-orders with expense posted, show the split between the property and tenant
                                - for all work-orders with expense posted, show difference in amount work-order vs expense

                                Thank you so much.
                                Raluca

                                1 vote
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Create an option to select the bank account when sending money

                                  The option to select a bank account when sending owners money would be a huge improvement. Choosing what bank account the money was sent from is just as important as to which property it applies too but you only have the option to select which property it applies to. I am having to go back to each transaction and edit so I can select the bank account so I can balance the account. Please help!

                                  1 vote
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                                    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Allow creation of a report for "not in any category/property"

                                    There is no good way to find all transactions that have "None" for the category, property, tenant or bank. Sometimes "None" makes perfect sense but sometimes it is a typo when entering a transaction. Especially for category and property - having "None" here is often a mistake.

                                    The "Category Ledger" report should allow selecting "None" for the category to assist in finding these.

                                    The Expense, Income, and Exp/Inc reports should list income and expense items that don't have a category. Same thing with the Operating Statement reports.

                                    Not quite as important but still useful would be to allow selecting "None"…

                                    23 votes
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                                      5 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Form of Payment for Security deposits

                                      We collect Security deposit and they sometimes pay with a Credit Card. How can I add Credit card as a form of payment.

                                      3 votes
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                                        0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Cleared status on reconciled items.

                                        We like to keep all of our records completely up to date. With that we reconcile our account daily. I think it would be beneficial and less time consuming, when mid-month reconciling, when I checkmark any item that it would show cleared status automatically instead of me having to go into each separate transaction and put it as cleared status myself.

                                        8 votes
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                                          2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • add the ability to share files uploaded to workorder with owners

                                          when uploading a file to a workorder, you then have to upload the file again to the file library in order to share it with the owner. This request is to be able to share files uploaded to the workorder to avoid having to upload the file into to different areas.

                                          1 vote
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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