Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Pay vendors by ACH

    Allow us to pay Vendors through Rentec

    23 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow location setting for all convenience fees

    Online payment Convenience Fees post to the property, so each month I need to move those transactions to our "Property Management" property. Since we pay the bank fees and don't want the fee income to be sent to owners.
    If there was a way to set a default property for all convenience fees, that would be great! Donna

    9 votes
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    3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  3. System does not notify tenants of new charges when expenses are assigned to their ledger

    System has the ability to assign expenses that come through the checking account to the tenant, which places those expenses as a debit to the tenant's ledger. However, this process does not currently initiate a "New Charges" email for the tenant.

    I propose that any increase in a debit balance on a tenant ledger results in an email to the tenant. Currently, it seems that only posting charges directly results in this email being generated.

    9 votes
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    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
  4. Automatic late pay eviction notices to print

    I would like automatic creation of state compliant eviction notices. I’d like to com in to the office on the 6th and have a list of forms ready to print.

    14 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. move between screens without loosing the first one

    have the ability to have more than one "screen" open at the same time.

    6 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create a Vendor app to enable vendors to complete work orders, receive work orders and submit comments or photos

    Create a VENDOR app for vendors to check work orders and submit completion reports

    22 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. multi tenant text for ability to contact all tenants in property

    ability to add multi tenant email and mobile for group email and texts

    5 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Accept security deposits online.

    I was asking about tenants paying their security deposits online. Support said that:

    "Our system is not designed for tenants to pay their security deposits online, it's designed to accept rent payments from tenants."

    So yes, they can pay money that is applied as additional rent and I can manually transfer it to the security deposit on the ledgers, but doesn't it make sense to just accept security deposits separately from the tenant portal?

    This seems like a no-brainer. Please implement this change!

    26 votes
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    4 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Recurring transaction with multiple items

    Each month I write a check to a vendor who services multiple properties for one owner. It would be nice to have the ability to create a recurring expense transaction with multiple line items.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Landlord Home Insurance Tracking

    Add ability to track Landlord insurance the same way we can track Renter's insurance. Our state requires the Landlord add us to their policy as additional insured and tracking in one system versus an external process would be great to ensure all Landlord's are in compliance.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. Past due rent on dashboard

    The Dashboard should show delinquent tenants. We shouldnt have to run a report to get a feel for who owes.

    2 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. Recurring charges

    I should be able to see recurring charges such as pet fees when I prepare a rent roll

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Open work orders by vendor report

    I need a report to show open work orders assigned to a particular vendor. Then when they are scheduling their day they have a complete list of their tasks.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Additional Tenants on Approved application and lease

    When you start a lease for tenants that both tenants be on the lease NOT JUST ONE. I should NOT have to add the second tenant!!! Its should be done automatically. That goes for the same when you approve an application. If there are two people on the application and you approve it it should approve BOTH APPLICATIONS AND PUT BOTH PEOPLE INTO THE COMPUTER. I SHOULD NOT HAVE TO ADD THE SECOND TENANTS INFO IN ORDER TO GET THEM INTO THE COMPUTER.

    3 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create a P&L or Income/Expense For All Properties In One Report

    I own many properties, I need a P&L (income/Expense, Operating Report) that includes EACH property, but lists each property in its own column . So, income and expense categories down the left side and then EACH property has a column with the appropriate data. Right now the only way to get this information (according to RenTec Help Desk) is to print out this report for EACH property individually. That is helpful, but if I want to see how my business is doing as a whole I need ALL the data on the same report.

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. pre paid rent

    Pre paid rent and mgmt fees. Prepaid rent should auto post on next month along with mgmt fee

    5 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Early Payments

    When tenants pay rent early - the tenant portal still indicates rent is due for the upcoming month. If tenant pays early - portal needs to change and tell folks rent is do the subsequent month (or when appropriate).

    4 votes
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    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
  18. bulk/nbatch run delinquent notices

    allow a batch/culk printing of late notice/forms

    4 votes
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    1 comment  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  19. bug fix request

    Bug fix request. Security access is bypassed from the "Quick Start: How to Print Checks" and using the "1 SETUP" and "Click Here". I've attached a screen shot. Allows user to make any changes. After saving, returns to Settings, with the option unavailable. Discovered this when logged in as a new user and testing. Thank you.

    1 vote
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    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
  20. allow owner, property, and tenant custom fields to be added to the respective portals so that the person can see that information

    allow owner, property, and tenant custom fields to be added to the respective portals so that the person can see that information

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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