I suggest you ...

Tenant Portal Updates

The language on the summary tab is confusing to tenants as many are not familiar with accounting statements. For example if a tenant has pre-paid $600, it will show "Amount Due -$600" and the words "next payment due" still reflects the next rent collection day, yet with this credit, they don't actually have any amount due on that day. This is confusing to the tenant. With credits, it would be nice to have the language in the summary tab change to be more obvious, such as trading "next payment due" to "New Charges to Post on" and then have the word "credit" next to the amount instead of a negative sign.

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    Smith, Jane shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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