I suggest you ...

Build a character counter in the SMS

Create a characters counter so you will know when you are at the max characters for sending an SMS. Currently only get an error if you are sending too many.

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Calhoun, Duane shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
AdminNathan (Engineering Ninja, Rentec Direct) responded  · 

Thank you for the suggestion Duane. We just completed another feature which allows for greater than 160 character messages which might all but eliminate this issue for you in the first place. If the message exceeds 160 chars it will now still send the entire message to the recipient.

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