I suggest you ...

Unlimited customized questions on tenant online application

APPLICATIONS: Option for re-wording questions or deleting default questions all together and unlimited customized questions

42 votes
Sign in
Sign in with: sso facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
AdminNathan (Engineering Ninja, Rentec Direct) shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Sign in
Sign in with: sso facebook google
Signed in as (Sign out)
  • Peisher, Christopher commented  ·   ·  Flag as inappropriate

    Wow no movement on simply creating basic additional customizable text fields in over 6 years?
    The lack of the ability to add more than 4 additional questions and the character limit on the managment customization of the application is a HUGE minus of the current online application feature. There is MUCH information that can be contained in an application that would cut down on the time it takes our office to process the application once it is submitted. Please please please consider making this basic change as soon as possible.

  • Tillman, Kristy commented  ·   ·  Flag as inappropriate

    Need the ability to completely customize the application. Would like the ability to do checkbox, radio buttons, dropdowns and document upload. Also to be able to export information from application into CVS file.

  • Andrews, Adrian commented  ·   ·  Flag as inappropriate

    Thank you Nathan!!

    I just checked it and looks like everything is working. Appreciate the quick response.

  • Andrews, Adrian commented  ·   ·  Flag as inappropriate

    Can you increase the character limit in the meantime?
    Its truncating every single answer from applicants.

    Currently, it limits answers at 220 characters, that is less than a Tweet !!!
    This is a basic functional request and truly can not be difficult to implement.

    Or if you want to maintain the restriction, please change with the following:

    Currently, applicants can respond for seemingly unlimited characters. The applicant is not shown a "Countdown" of how many characters they have left. So they click send and do not know there answers are truncated. There is no error shown to them either. When I receive the application, I have to tell them, please re-write everything. Add a countdown, enforce a restriction, or just increase the character limit to 2000 characters.

    Thank you!

  • Andrews, Adrian commented  ·   ·  Flag as inappropriate

    Second part to this, remove the CHARACTER LIMIT on the answers!! Or increase it from the measly 250 to 2500

  • Perich, Ronald commented  ·   ·  Flag as inappropriate

    I have to agree that being this severely limited in my application is a real hindrance. I should be able to create my own rental application and tweak the wording as I see fit. For example, I want to include the words "including nonpayment of rent" next to the words "Emergency Contact". As far as I am concerned, a resident who does not pay rent is an emergency to me.

    A non-customizable rental application is a BIG DEAL as far as I am concerned. I really cannot start to set expectations with this very generic rental application used in the system.

  • Kelley, Trevis commented  ·   ·  Flag as inappropriate

    Would like to see a more customizable online rental application. The one provided here is not near as thorough as the paper one I use. I would like some kind of ability to make them the same. Having 5 custom questions just isn't enough. Thank you!

Feedback and Knowledge Base