Accept security deposits online.
I was asking about tenants paying their security deposits online. Support said that:
"Our system is not designed for tenants to pay their security deposits online, it's designed to accept rent payments from tenants."
So yes, they can pay money that is applied as additional rent and I can manually transfer it to the security deposit on the ledgers, but doesn't it make sense to just accept security deposits separately from the tenant portal?
This seems like a no-brainer. Please implement this change!
Cozy Condo, My commented
Renters can pay application fees and rent via ACH, but not security deposits? Doesn't make sense. Please implement this!
Michelle Wardwell commented
Yes, this seems like a basic feature.
Gaines, Nicholas commented
I agree with this recommendation.