Late Fees: Being able to decide what they are applied to in tenant ledgers
We have a need to be able to decide which tenant charges receive late fees and which do not (ie late fees on rent, but not on previous late fees, utility bills, another balance of $10, or whatever, etc.) In our case, a tenant gets a flat late fee of $30 on the 4th if rent not paid, with an additional $5/day after. Right now, tenants are being charged late fees daily if something other than rent is not paid and we need to be able to decide what balances/items late fees are actually applied to. There are a lot of people in the Knowledge Base asking for this same thing. Thank you.
ACA Management commented
I totally agree with Cindy Widdel! We really need this feature to determine what gets a late fee and what doesn’t. If the late fees charges aren't caught in time you have to remove each individually. So this should be two fold: 1. to be able to decide what charges should incur an actual late fee if not paid and 2. put in a feature that these charges can be deleted in a grouping not each one individually. Frustrating.