Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Home Improvements Page

    Hello,
    I love the site and have multiple properties to manage. Your site is a great tool and I appreciate the service you provide.

    I would like to suggest that you please add a feature that many property owners like myself would find very useful. I would like to see under the properties menu a new screen that would allow me to input data such as dates that the main systems of the house were replaced. Such as the roof, HVAC, carpet, windows, paint (exterior and interior), and appliances. In addition it would be nice to have drop down options…

    19 votes
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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • multiple tenant emails

      Allow for spouse or other tenant's email address also so that when we send out emails, it would go to all tenants in the unit.

      19 votes
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • ADD biweekly (every two weeks) ACH payment option

        This will help the tenants that can only pay when they get their paycheck every two weeks.

        19 votes
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          2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • text unpaid rent

          it would be good if there was a way to automatically send out a text message to anyone with unpaid rent on the 5th of the month?

          more people respond to text than email

          19 votes
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • CAM charges to post prior to due date

            It would be helpful to be able to set the day that cam charges would appear in a tenant's ledge/portal, or have them linked in on the same day that rent charges populate. Currently, CAM charges will only post on the actual due date, like a standard recurring charge. Printing out invoices in advance, or directing tenants to their portal ledger is not helpful as tenants will not see those CAM charges early.

            18 votes
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              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Add support for auto-tax calculations

              Some parts of the U.S., including major cities in Arizona like Phoenix, have a sales tax which applies to residential rental properties. In Phoenix, it's 2% (of the rent), and tenants must pay it every month, along with their rent. Owners/managers must pay the city monthly.

              Rentec Direct doesn't have a particularly good way of dealing with this, and it seems like a valuable feature that should exist. The tax should automatically be computed (x% times the rent amount) and posted along with the rent. A way of reporting the monthly totals would be nice too. I find the workaround,…

              18 votes
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                5 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • Recurring SPLIT transactions

                Please allow the opportunity to create recurring split transactions that allow me to post a monthly payment to multiple properties. I have consolidated my loans so I make one mortgage payment that applies to 3 properties. Presently, there is no way to set this up as a recurring payment. THANK YOU!!!!

                18 votes
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                  3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Allow manager to define which charges apply to the late fee

                  When setting up charges for a tenant, allow an option to have this charge apply to late fees or not. For example, the monthly rent charge if left unpaid would impose a late fee; however, a utility bill added as a charge to a tenant may not. The system should then only charge a late fee based on an overdue status of the selected charges.

                  17 votes
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                    4 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Enhance The Deposit Ticket Option

                    Bank deposit slips are not being accepted by banks because they are not an item that they can scan. They need the proper coding.

                    17 votes
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                      3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Automatically scroll back down

                      I hate when I go into any property or tenant to edit it, that when am done it brings me back to the top of the page. I would like for it to go back to where I was, so I don't have to keep scrolling back done to where I was, just to start over again after editing another one.

                      17 votes
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                        3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Disburse funds to owners who own multiple properties

                        OWNER DISBURSEMENT: easier way to disburse funds for owners with multiple properties without having to head into each one, view the balance, and post to each property ledger. Post split transaction to the owner's ledger? Option to "zero out" the rolling balance on all properties and class to 8900 category with a check-box next to the rolling balance total - save on time, especially w/ lots of SFHs.

                        16 votes
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                          4 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Bulk Edit Transactions

                          Allow the ability to change aspects of transactions in bulk:

                          Reconcile/unreconcile
                          Change bank account
                          Change from credit to debit
                          Change category
                          Etc.

                          16 votes
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                            1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Filter Inactive Tenants on Summary Page

                            Add in a program default or filter option that would remove any inactive tenant activity from the summary page.

                            16 votes
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                              1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Create default settings for HOA properties within Rentec PM

                              As a PM who manages HOA's and traditional multi-family housing, the ability to set the default billing and income categories for monthly dues at the property level is critical. The owners who are paying their dues are confused by the term "tenant" and "rent charges" and the income category defaulting to a rent category is incorrect and changing it each month during collections is tedious.

                              15 votes
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                                2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Sort options in tenant tab

                                TENANTS TAB: Sort options by Tenant or Property (maybe other columns too while we're at it)

                                15 votes
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Accrual Accounting option

                                  Option to use either cash or accrual method of accounting

                                  15 votes
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                                    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Archived Properties on Reports

                                    When printing operating statements on the financial reports there should be an option to include Archived Properties.... the only way to get a accurate historical financial report is to 'un-archive' properties, run the report and then re-archive them. To say the least, this is a real pain. Please advise if this is possible or how soon we can have a change to make this possible. Thank you. Guthrie Chamberlain, Randy Bocook Homes LLC

                                    15 votes
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                                      2 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Tenant Payments

                                      When tenants are making payments in their tenant portal, they are not reminded of the fee prior to hitting the submit button. Is there a way to add this functionality to the site? Also, tenants think their payments are going through when the account information has not been entered. The following day they get a failed transaction notice. It would be good if the payment request not be allowed to look like it is being processed if the account info is not in the system.

                                      15 votes
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                                        1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add Unit # to Tenant Balance Screen

                                        My owner knows units not tenant names. Thus it would be helpful to see the property / unit # along with the tenant name on the page displaying their running balance:
                                        Tenants: Accounting [Tenant Name]

                                        15 votes
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Notification when SMS or message is in my Inbox

                                          I do not login to Rentec every day or even every few days. But I have renters that have my Rentec SMS phone number and use that to communicate with me sometimes.

                                          The problem is that I do not know when they have sent me a SMS to my Rentec number.

                                          14 votes
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                                            1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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