Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Option to print or export Notes/History to a PDF

    Being able to export the notes to a PDF is extremely helpful in property management because at anytime these notes may need to be referenced. Being able to export the notes would save time and work for the users of Rentec, as it stands now we have to do double the work to ensure every file is documented properly.

    39 votes
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      9 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Email program updates to users in addition to the blog updates

      I do not wade through your blog unless i have a problem i am trying to resolve. when you make improvements, email it to customers. If you are adding functionality, you need to let us know so we can take maximum advantage of the capabilities.

      1 vote
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

        Thank you for the feedback, we currently put an alert on the summary page whenever you (or any sub-users) login and there is a new feature. It will show up at the top of the notification stating “We’ve added X new features or improvements since your last login. Learn more.”. The learn more text is a link to the details of those improvements.

        I could see in the future the possibility of also sending these via email to an opt-in list if this becomes a popular request.

      • Be able to go from tenant info screen to add notes in drop down

        I often need to look up tenant contact info, and then want to document what was discussed immediately while on the phone with them. It would be nice if I wouldn't have to go back out to tenants, scroll back to their name(which is another issue), and then add a note or reminder.

        9 votes
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

          Thank you for the excellent suggestion. The Rentec development team feels this is something that can be accomplished. If this feature is important to you please vote it up to increase it’s priority in our development queue.

        • Allow the "Owner Disbursement" Category to be an "Other" rather than "Expense"

          The problem I am trying to solve, is that Owner Disbursements show up in the P&L reports. Owner Disbursements and Owner Contributions are not Income or Expenses. They shouldn't show up in P&L reports.

          10 votes
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            1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

            Hi Robert, that’s a great suggestion. What you can do today is visit Settings, Categories and setup another Owner Disbursement category (name it anything you wish), and set it as type Other. Then use that for your owner disbursements and it should do exactly as you are wanting.

          • Share Files to Multiple Owners or Tenants

            Allow an "alt" multiple share feature in the file library so that one invoice can be shared with multiple owners. Example: A yard care invoice that charges ~20 different properties/accounts. Instead of uploading the same invoice 20 times and then sharing with each owner individually, allow one uploaded invoice to be shared with as many owners as required.

            33 votes
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              7 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

              Thank you for the excellent suggestion. The Rentec development team feels this is something that can be accomplished. If this feature is important to you please vote it up to increase it’s priority in our development queue.

            • Pay employees by ACH

              Allow us to pay employees using ACH

              3 votes
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                1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • More property sort options

                SORT ORDER: Option to sort alphbetically with numbers in nickname and not have to resort manually

                5 votes
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                  2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Property manager > properties report

                  PROPERTY MANAGERS: Report to show which properties each property manager has

                  11 votes
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                    4 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                  • Alternate contact information for syndicated listings

                    CONTACT INFORMATION: Option to have various contact info settings throughout the program. Currently the program pulls it all from Contact Information to populate the syndication ads.

                    8 votes
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • automatic text message (sms) notifications in addition to emails

                      TEXT MSGS: please add the option to have text msg or SMS notification option for auto-notices from program in addition to email reminders.

                      45 votes
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                        13 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                        To improve the likelihood that we develop this feature, please add detailed comments explaining how you would like to see this feature implemented, and how it would benefit you or your staff. Be sure to vote this feature up if it is important to you.

                        If you have examples or screenshots to send, please email them to features@rentecdirect.com, and reference this feature request by name.

                      • Print mailing labels

                        MAILING LABELS APPLICATION - be able to export to Avery or be able to get the tenant, owner ,vendor contact info exportable - .csv?

                        44 votes
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                          3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Unlimited customized questions on tenant online application

                          APPLICATIONS: Option for re-wording questions or deleting default questions all together and unlimited customized questions

                          39 votes
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                            6 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Tenant Portal PTE (Permission To Enter)

                            PTE: On the tenant portal, require that a an option be selected "Yes, you have my PTE" or "Call for details on PTE (and spot for a phone number)" and a notes section if there are special instructions - require a phone number be entered before they can submit through the portal

                            1 vote
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Work order summary page

                              OPEN WORK ORDERS: Option to see a summary, similar to Close Work Order report, vs. the printable work order. - maybe it's own work order tab to manage easier

                              10 votes
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                                7 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Alternate workorder contact

                                WHO IS NOTIFIED: Option to have a default setting to email an alternative person when workorders come in vs. the account holder (under settings?) to notify if tenant or staff enter work orders - automatically

                                8 votes
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                                  started  ·  2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Sort options in tenant tab

                                  TENANTS TAB: Sort options by Tenant or Property (maybe other columns too while we're at it)

                                  15 votes
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Pay vendors by ACH

                                    Allow us to pay vendors by ACH

                                    51 votes
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                                      13 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                      We’ve considered this feature many times; however, the use case we’ve discovered is tremendously low. While this feature is technically possible, and seems pretty cool, we’ve seen other solutions deploy vendor payments by ACH and the vendors simply prefer a check or credit card payment because “that’s what they know”. The number of vendors who will sign into the system to accept or reconcile their payments is very few.

                                      If anybody has experience otherwise or feels this feature would get quite a bit of usage if developed, please add your comments and votes here so we can better understand the value in developing this feature.

                                    • Back or post-date checks

                                      CHECK PRINTING: Option to back-date or post-date printed checks

                                      6 votes
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Multiple file upload (multi select)

                                        FILES ON all PORTAL: Option to upload a files, or multiple files to multiple owners and/or tenant portals at the same time - or all owner or all tenants. Especially helpful when adding new tenants or creating new marketing for property

                                        1 vote
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Maintenance, Vendor Portal, user restrictions

                                          MAINTENANCE/VENDOR PORTAL - work orders and vendor information only - and options for tenant contact info; ability for vendors/maintenance to either have access to all maint. related items or only those they are given access to - options to enter new ones requests - maybe work orders could have a "viewer permissions" link in the work order ? Option for maint/vendors to be update/add notes,

                                          46 votes
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                                            16 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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