Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. User set up options

    In managers roles set up/configure, be able to pick what reports per tab a manager can have access to. I.e. Financial Reports allow only view EasyPAY completed and receipts report.

    0 votes
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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Fields are too small on web pages

      Several fields are not big enough to display their contents. E.g., The Income Account and Expense Account on the Properties page only shows part of the Account entries I made!

      1 vote
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Stop late charges

        I stop late charges after the tenant has at least paid their rent, the program continues to charge late charges as long as there is an amount due. i have to physically delete the excess late charges. I would recommend changing the software to not incur any more late charges after one has been deleted until the next month rental cycle.

        5 votes
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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Rent Roll (enhanced) date range request

          Offer a date range option to compare Market Rent with Actual rent. This comparison is currently only available in Rent Roll (enhanced) as a snapshot.

          4 votes
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            1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Posting Attachments on payments

            The ability to add attachments when making payments and posting charges on accounts.

            1 vote
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              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Tenant report showing total rent paid for past yeaar

              I would like the ability to to run an end of year report for each tenant showing amounts they have paid for rent. I have many tenants that need this for a tax credit. Currently I can run a statement but it doesn't show the total amount of received for rent. Also this report ideally would show how much received from Government assistance and tenant totals.

              4 votes
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                0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
              • Allow Move in fees rather than deposits

                Allow additional fees on move in screen, Pet fee, move in fee. We don't do a deposit we do non refundable move in fee that we have to manually enter.

                3 votes
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                  1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Share document folder with Owners

                  A shared folder between the PM and owner for storage of utility bills and repair invoices. Allow Owner access to building files.

                  1 vote
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                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • improvements to rental applications

                    When I go into Rentec page to look at the list of people who have applied for a property , I would like a place on the application screen to make notes about that application or mark them in some way, to remind me why we rejected , or if we are keeping that application on hold for more info, etc.
                    Right now, my only options are to accept and add lease, accept , or deny .
                    Without printing the Applications out hard copy and hand writing notes, is there some way I can see where in the process each…

                    1 vote
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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • customize when late fees begin

                      customize when late fees begin and are charged to tenant

                      0 votes
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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Properties Tab

                        Under Properties Tab. I would like to be able to change the format in which they are arranged sort of like in a calendar so we can see all properties at once. Currently you have to scroll down and find the property. Take a look at the yardi for residential.

                        1 vote
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                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow Tenants to update phone numbers through App

                          It would be great to allow a tenant to update their phone numbers through the tenant Portal app. This would help keep ensure the contact information is correct and that they are able to receive our texts.

                          3 votes
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • System does not notify tenants of new charges when expenses are assigned to their ledger

                            System has the ability to assign expenses that come through the checking account to the tenant, which places those expenses as a debit to the tenant's ledger. However, this process does not currently initiate a "New Charges" email for the tenant.

                            I propose that any increase in a debit balance on a tenant ledger results in an email to the tenant. Currently, it seems that only posting charges directly results in this email being generated.

                            8 votes
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                              0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • glitch regarding late fees

                              there is a glitch in your system. If a renter schedules a rent payment prior to it being due, but schedules for it to make the payment after its due the late fees are not required to be paid even though its set on "require balance". This has happened several times in my account

                              1 vote
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                                0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • bulk/nbatch run delinquent notices

                                allow a batch/culk printing of late notice/forms

                                4 votes
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                                  1 comment  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                                • rent roll to be a report that the owners can generate via the owner portal.

                                  rent roll to be a report that the owners can generate via the owner portal.

                                  1 vote
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                                    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
                                  • SIGNATURE LINE ON APPLICATION THAT CAN BE PRINTED!

                                    having a signature line on the application. So when we print out the application to provide to past landlords it shows that the applicant has agreed to all of the terms BY SIGNING IT!!!!

                                    2 votes
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                                      0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Create an option under "How many months of rolling balance for properties summary" to see rolling balance for the current tax year.

                                      It would be extremely helpful to be able to set the rolling balance that is shown under the properties tab to current tax year rather than just the last 12 months or last 6 months.

                                      1 vote
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • WORK ORDERS

                                        PULL UP WORK ORDERS BY TENANT NAME AND NOT JUST BY ADDRESS.

                                        2 votes
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • pre paid rent

                                          Pre paid rent and mgmt fees. Prepaid rent should auto post on next month along with mgmt fee

                                          2 votes
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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