Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

  1. Blacklist banks when tenant adds the bank in their portal, not when the transaction fails

    We've had another tenant trying to use Green Dot Bank. I know Rentec does not allow using that bank, but the bank works fine with VT. So in some cases, we can get the bank information from the tenant and process the payments directly in VT.

    Is there any way that Rentec can blacklist these banks (which if added by a tenant will later result in a failed transaction) at the point when the tenant is adding the bank to their portal rather than having the tenant add the bank successfully, initiate payment successfully, and then get get a transaction…

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  2. have options on multi tenant ledger

    expand the functionality of multi tenant ledger; 1. to be able to sort/list by apt number or address; 2. to be able to select which tenant(s) to include.

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  3. Non-matching name causes ACH rejection

    The current ACH system validates the name of the account with the name of the tenant and rejects the payment if the names are not the same. This creates a multitude of problems for tenants who have someone else pay rent on their behalf, and basically bars commercial tenants from paying online unless they're paying with their personal account. Please make this system more flexible to make it easier to pay online.

    1 vote
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  4. Past Due Rent on Summary page

    Change Summary past due notices to show past due rent after grace period not the due date.

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  5. Integrate with Bill.com

    If we open the API or import the Bill.com (AP data) into Rentec that would be great. Eliminate manual entries after reconciliation with the bank.

    1 vote
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  6. Expose more fields on the "New Entry" choice when creating entries from a sync

    After syncing new transactions for a bank account, we need to be able to choose the Transaction Type (e.g. "Check") and the Check/Ref No. (to input check numbers) when creating new entries. As it is now, we have to fill out the other details, submit the transaction, then go find that transaction in the account ledger and edit it to put in the check number. VERY TEDIOUS.

    3 votes
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  7. Proof of who sent a message.

    Put user name of person sending text messages from system. "Me" provides not information on who actually sent the message.

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  8. Work order App for Maintenance crews

    An app for Maintenance crews to access and process work orders. Having to sign in on a mobile browser is daunting for my more techno phobe maintenance crew but a simple app would be front and center and easy.

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  9. Apartment Complex Support add sub buildings

    Need support for apartment complexes. Need to be able to make a apartment complex as a main complex. Then I need to be able to add multiple sub buildings with multiple sub units. This way I can run reports for the entire complex. Current options make no sense.

    1 vote
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  10. Owners Portal Notification

    Have system notify owners when something has been added to their portal or owner proceeds (owner disbursement) has taken place.

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  11. see info in notes box

    where you update lease expiration, i entered info on upcoming info concerning future rents in “notes” , but then once i save i dont see that info in the notes box-i have to go find it under different tab “notes”—it would be better to see it here too.

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  12. multiple security deposits

    suggestion: the ability to have multiple security deposits on the same tenant.

    1 vote
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  13. Twice a month rent. Where is it?

    There is Daily, weekly, biweekly, monthly, quarterly, etc. and etc. is available, BUT WHERE is Twice a Month?

    IMAGINE how many renters are paid twice month.

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  14. Automatically splitting payments

    When splitting a payment or credit, automatically alter the remainder. For example, $1000 payment split in two; first set gets $350 and automatically populate the other for $650 to sum up to the total. For three or more splits (mortgage costs divided between PITI) go hierarchically: $1000 split in 4 ways, first user input is $200, automatically populate the 2nd with $800 and blanks for the rest.
    Or, even better is to see what the pattern is for payments of this type in the past (mortgages do not really change much) so automatically populate the fields with past data if…

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  15. Owner Portal: Need more Details in Workorders

    In the owner's online portal, we need the closed workorders to be included under the properties' tab under the individual property itself. Also they need to have the final cost associated with that workorder to show up in the individual workorder. This is very confusing to our owners as they have to search for the cost and the list of work in 2 to 3 different locations in the portal. It is frustrating to them and us. Could you please incorporate this into Rentec's system?

    1 vote
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  16. Under user permissions have the ability to block check printing

    Under user permissions have the ability to block check printing.

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  17. Marketing

    Is there a way to have a tab for Facebook, Instagram, and/or Twitter on our website?

    1 vote
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  18. Running Balance when we download Tenant ledger

    When I email the downloaded ledger to my lawyer for an eviction, I need a running balance. Right now only the credits and debits come up no balance column like we see on the website.

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  19. Date Availability on Marketing List

    It would be nice to be able to have a field with the actual date of availability of the property on the marketing list page so the information will be auto populated on the website.

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  20. Security Deposit Return Statement- Notification/Reminder

    Something that many other management programs are doing for their clients that is extremely helpful, is when moving a tenant out, a separate notification will appear on your home/summary screen regarding the security deposit. This notification will remain up until you process their security deposit, and manually go in and close this. Companies such as Buildium and AppFolio have this integrated into their programs and it is an extremely helpful reminder that you need to process the security deposit return statement if you have not done so yet.

    1 vote
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