Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Indicate on deposits made to my bank from rental payments, which tenant the payment came from

    Currently, my bank account shows rent deposits as "Forte". In order to reconcile my books each month, my bookkeeper needs to know which deposits came from which tenants. Can you do something, so the deposit indicates which tenant the money is from?

    12 votes
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    • text unpaid rent

      it would be good if there was a way to automatically send out a text message to anyone with unpaid rent on the 5th of the month?

      more people respond to text than email

      13 votes
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      • Maintenance Portal

        Maintenance Portal. A separate login for our maintenance personnel to see and address work orders. The portal would have both “public” sections of the work order that can be shared with the tenant and “private” sections for internal notes.

        Currently we can provide a separate login and restrict them to work orders, however they still have access to other information that they have no business knowing, such as tenants email addresses listed on the tenant page, any tenants late on rent that show up on the summary screen and even the recurring transactions. A separate maintenance portal or at least…

        4 votes
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        • Task Manager Tab

          Task Manage Tab. Create a tab for tasks, let tasks be assignable to property managers or users and send notification to them when assigned a task. Giver options like the work orders have (assigned, in progress, completed). I think this is important and would benefit everyone having it built into the rentec system.

          4 votes
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          • Option to upload our own rental application rather than Rentec's defualt application

            Our applications have more questions and information that we cannot input in the default application fields. We would like to have the option to upload our own application rather than use Rentec's default application.

            7 votes
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            • Mileage Tracker

              I would love a way to track my mileage I drive within each property. I have to use a stand alone excel document that I don’t use as frequently, so I often forget to add it. It could be a simple box that gets easily updated on each property screen. Just a thought. Love the software.

              5 votes
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              • Send Group Message to tenants in 1 Unit, not just whole building

                Group Messages for all tenants in 1 unit. We can only do group message to a whole building right now.

                1 vote
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                • add 1099 field to List Vendors & Payees

                  Allow a "Vendor" to be classified as a payee. Add a Show Payee check box so they can be hidden and allow them to be hidden on reporting.

                  1 vote
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                  • Customize Receipt

                    I would like to customize the receipt form to show tenant's address.

                    1 vote
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                    • Add Owner Statement to Rentec Pro.

                      Is anyway you add Owner Statement to Rentec Pro?
                      I owned 50+ units and have to print 50 times for each unit. Owner Statement only work in Rentec PM. and not in Rentec Pro?
                      please make this work for both.

                      1 vote
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                      • Property Manager info.

                        We get many calls each day from potential tenants asking if a particular house is still for rent or not. There is no easy way for us to figure out who the property manager is. It would very beneficial for us to be able to quickly glance at the property and find out which manager is in charge of it.

                        1 vote
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                        • Move workorder to different property

                          Move workorder to a different property

                          1 vote
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                          • Improved Statement

                            The owner account statements in Rentec really suck. They need to show more detail and it would really be nice if we could add a comment section. I do my owner statements manually and that is a shame since we pay so much for our rentec program. Is there anyway you could make some improvements.
                            Thank you
                            Sherry
                            Magnolia Rental Management

                            4 votes
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                            • Easier way to post/recall notes on tenants, owners, service providers

                              Easier way to log and recall notes on conversations with tenants, property owners and service providers.

                              1 vote
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                              • unable to delete a category I added

                                I added an expense to "chart of accounts" called "Taxes". I didn't see the default "Taxes" account. When I tried to delete the erroneous one, it would not work. I changed to "Taxessssss" and then it allowed me to delete it.

                                Im sure they are just checking the name and since there is a "default" account it didn't recognize that this was a user created account.
                                Also, it would be nicer if they "numbered" the default accounts in the same order they show on schedule e

                                1 vote
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                                • texting vendors from work order

                                  vendors should be listed in their own area for use in scheduling and completing work orders. you should be able to text and / or email the work order details

                                  1 vote
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                                  • Hide late fees

                                    There is a better way to hide fees from property owners by just a click of a button.
                                    All other property manage softwares
                                    Have it.
                                    Rentec makes it very complicated and time consuming.
                                    This is the biggest complaint so far!

                                    1 vote
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                                    • Calculation of late charge

                                      Need to be able to apply non-rent related charges, i.e. Utilities, to tenant without having the charges subject to a late fee being charged.

                                      1 vote
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                                      • Late fee Fix

                                        When it comes to late rent payments you have to click on each late fee individually, and say you're on vacation and don't have access to input rent it could become a hassle deleting all "late fees" individually and something needs to be created to where multiple transactions can be deleted at the same time.

                                        1 vote
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                                        • Report Flexibility

                                          More customization is needed in Reports. Can currently select all properties or one. This limits the analytics possible. I'd like to be able to exclude units that are under rehab. Or report by unit type. Or by zip code. That's just a few examples

                                          1 vote
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