Allow us to pay Vendors through Rentec

It would be nice to be able to issue refunds to tenants for accidentally over payments through the system

Have a way to show pending evictions. It would be nice to be able to see a separate report or section on the front screen of evictions in progress or even ones that have been served notices.

Online payment Convenience Fees post to the property, so each month I need to move those transactions to our "Property Management" property. Since we pay the bank fees and don't want the fee income to be sent to owners.
If there was a way to set a default property for all convenience fees, that would be great! Donna

Create a VENDOR app for vendors to check work orders and submit completion reports

System has the ability to assign expenses that come through the checking account to the tenant, which places those expenses as a debit to the tenant's ledger. However, this process does not currently initiate a "New Charges" email for the tenant.

I propose that any increase in a debit balance on a tenant ledger results in an email to the tenant. Currently, it seems that only posting charges directly results in this email being generated.

I would like automatic creation of state compliant eviction notices. I’d like to com in to the office on the 6th and have a list of forms ready to print.

maintenance hours tracker

Owner notification when a Dispersement has been sent. Making it one of the templates.

We have 4 Tenant email notifications, but none for owners and they are the clients we need to keep happy.

When you upload a file for a renter, automatically be able to click a button to share to all co-renters tied to that renter AND automatically share it to that renters tenant portal.

I just uploaded a contract and a guarantor agreement for 5 co-renters and it took 22 MB of space, that has to be killing storage on Rentec side, plus its a pain to fix on my side and that's only on one house I have and most every house I have has multiple co-renters...

Under past due rents, have a seperation of active and inactive tenants. It would make it easier to see at a glance who is actually late for the month you are in.

Make it more user friendly to print and save landlord statements. Right now they have to be done 1 at a time. I would like to be able to Print all landlords at one time and all get their very own statement. Maybe even be able to email each statement to the landlords directly through Rentec Direct.

Make invoices look like what they appear on the screen. Many tenants do not understand the generated invoices that are off of rentec.

It would be immensely helpful if some type of text or email notification could be received on our cell when a Rentec text came in. Right now, there is no way of knowing that a tenant sent a text unless the Owner/manager logs into Rentec. Or if our own cell number could be used for texting. I would be willing to pay extra for this service. I am presently missing important messages because this feature is not available.

bulk run reports by property, so each property is on a separate page and not all compressed into one report

I would like to link any applications I receive to the apartments while I am going through the screening process. It would also be great to link the screening results to the applicant and be able to make notes regarding the applicant and if they are approved or denied, along with a copy of the adverse action letter.

have the ability to have more than one "screen" open at the same time.

Add ability to track Landlord insurance the same way we can track Renter's insurance. Our state requires the Landlord add us to their policy as additional insured and tracking in one system versus an external process would be great to ensure all Landlord's are in compliance.

I was asking about tenants paying their security deposits online. Support said that:

"Our system is not designed for tenants to pay their security deposits online, it's designed to accept rent payments from tenants."

So yes, they can pay money that is applied as additional rent and I can manually transfer it to the security deposit on the ledgers, but doesn't it make sense to just accept security deposits separately from the tenant portal?

This seems like a no-brainer. Please implement this change!

When you start a lease for tenants that both tenants be on the lease NOT JUST ONE. I should NOT have to add the second tenant!!! Its should be done automatically. That goes for the same when you approve an application. If there are two people on the application and you approve it it should approve BOTH APPLICATIONS AND PUT BOTH PEOPLE INTO THE COMPUTER. I SHOULD NOT HAVE TO ADD THE SECOND TENANTS INFO IN ORDER TO GET THEM INTO THE COMPUTER.