Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. unable to delete a category I added

    I added an expense to "chart of accounts" called "Taxes". I didn't see the default "Taxes" account. When I tried to delete the erroneous one, it would not work. I changed to "Taxessssss" and then it allowed me to delete it.

    Im sure they are just checking the name and since there is a "default" account it didn't recognize that this was a user created account.
    Also, it would be nicer if they "numbered" the default accounts in the same order they show on schedule e

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • sso
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
    • Rent Roll (enhanced) bug

      On the enhanced rent roll report, the Market Rent column shows the summation of vacant and occupied units even if you do not select "show vacant units" in the report options. The math needs to be corrected.

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • sso
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
      • Reorder LINKS section at bottom of home page

        In the LINKS section at the bottom of the home page, put Tenant Screening next to Applications. They are logically similar, so put them next to each other.

        0 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • sso
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
        • Report window not wide enough

          using Safari on Mac OS X 10_13_4 ...

          viewing an operating statement report which has many columns as you know. The report sub-window is not wide enough to show all the columns
          making it worse...

          when I try to print it, it gets cut off the the size of the sub-window. So I thought to export it to Excel and all that happens when I request that it a PDF (with the truncated view) goes to my Download folder

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • sso
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
          • App for Property Managers

            I want an app for Property managers to log into on the go.

            2 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • sso
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
            • things to add

              --give warning when property manager is going to withdraw fund from tenant's account.

              -have variable options for late fees so you can enter utility payments as soon as received and the tenant doesn't get late fees until after a rental payment.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • sso
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
              • Portrait/Landscape Report Outputs

                Portrait/Landscape Report output is inconsistent. When running Operating Statement B for one month, the current 'print' setting comes out in portrait format, but the save as 'PDF' option is in landscape format. Could you add a setting for this?

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • sso
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                • Make Category Summary reports actual - not rounded

                  The Category Summary reports needs to show the actual ledger balance - not a rounded balance. Accounting reports should never be rounded to the nearest whole number - its accounting.

                  The category ledger report seems to do the same thing as Category summary. Another option would be to delete the category summary report to eliminate users looking at incorrect information.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • sso
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                  • Fix letters,edit letters

                    Need to be able to customize letter in window before sending to Docusign or to email.

                    The letters are full of bugs. One minute I print it, the spaces are there between paragraphs, another minute the spaces are gone. Please fix

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • sso
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                    • rental application - leave answers blank instead of defaulting to NO.

                      the online rental application default settings allow me to ask applican'ts if they've been evicted, filed bankruptcy, or have a felony. However, it does not allow me to require the applicants to answer these questions, and it defaults the answer to No even if the applicant skips over these questions.

                      Please leave these questions as unanswered, unless the applicant selects Yes or No, instead of answering the question as No for them.

                      2 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • sso
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                      • Pest control

                        Add spots on the tenants info section for the follorwing
                        1 ~Spouse info
                        2~car resistration . plate number/ parking spot number
                        3~emergancy contact info
                        4~ kids names and ages
                        pet info suck as name, breed, shots record provided, rabies number, dog license number, vets name and phone number
                        5~ Work Phone Number and Location
                        6~ Medical Issues and allergies to medications ( so if ambulance were to be called or etc and unable to contact someone we would have that available to emergancy personal etc)
                        this would provide information that would make it easier to reach for all involed in…

                        4 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • sso
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • applications and rental reference verification

                          I would like to see a better more secure way to send the electronic signature application to a rental reference as it is now i have to download the whole app and send it that way which the past landlords do not need other prospective tenant information

                          2 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • sso
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                          • Billing for "none" management fees.... seriously?!

                            I wish we could set a default "Display As" field for Categories. The perfect example is 6100 Management Fees. They show up as 'none' in the property ledger and we have to type in "Management Fees" for each property.....every month.....
                            So that our owners can clearly understand that we don't charge them so much for "none"...
                            They already think we don't earn our money. I hate billing them saying it really is 'NONE"
                            :-)

                            5 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • sso
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              1 comment  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • increase character limit for custom questions on online rental application

                              When adding an additional custom question to the online rental application, please increase the character limit. The question I've added is being cut off.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • sso
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • iPhone and iPad do not scroll reports

                                Reports that exceed one page do not scroll on i* devices. Instead the iPhone scrolls the background window instead of the foreground window.

                                3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • sso
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  2 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                • ADD VACANT LAND TO PROPERTY TYPE

                                  CAN YOU ADD VACANT LOT/LAND TO THE PROPERTY TYPE LIST. AND HAVE IT SET SO IT WONT ASK TO PLACE A TENANT THERE. I HAVE A LOT OF VACANT LOTS THAT I KEEP TRACK OF IN MY SOFTWARE. BUT IT WOULD BE HELPFUL IF IT DIDNT COME UP ON MY REPORTS SCREEN

                                  2 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • sso
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Application issue

                                    I noticed that you have "application Bug" as an option. I just wanted to mention as a 2-year+ customer with ~180 units with your system that this issue needs to please be addressed and resolved. I've worked with support multiple times to try to narrow down the issue and nothing can be resolved. I have created a website, domain name, and fowarding service solely for the use of this feature you provide, but 80% of the time the feature doesn't work properly. Please address as needed.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • sso
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

                                      Hi Matthew,

                                      Thank you for reporting this. I looked at your website, and the problem is in the implementation of how you are loading the application/listings. Since you’ve used an iframe to load the application that creates a 3rd party cookie issue. About half (maybe more) of browsers out there are set to reject 3rd party cookies, which means when somebody submits the application their session data is not able to be saved. This is more and more common these days, so the use of iframes is highly discouraged nowdays.

                                      For now, I would recommend going to Settings, Branding Options, and create a custom web address for your listing page. Then redirect your applicants there instead of your main domain.

                                      Please let us know if you have any questions or would like any assistance doing this.

                                    • Allow to disable "unread applications" showing up on the first page. its disturbing that i have to open application in order to remove them.

                                      Every option on Notices page should be optional. Especially unread applications. I need them when property ready to be shown not every day when i open software. I asked multiple times to add ability for customer to disable viewing in on notice page. can u finally do it. it ridiculous that i have to pretend im reading them in order to remove form notice page. thnks

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • sso
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow selection of either tenant when adding a co-renter to a multi-tenant unit

                                        Currently, if a unit has multiple tenants that are not co-renters, and I want to add a co-renter by clicking "Place New Tenant" and selecting "Make Co-renter", the first tenant placed in the unit is automatically selected and there is no option to make the co-renter part of a group with any other tenant from that page. Instead, I must create the co-renting tenant in the tenant section, then click the context menu and select "Add to Group", then select the appropriate tenant to group the co-renter with.

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • sso
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →

                                          To help us categorize and prioritize this feature, it would be helpful to know a practical real-life example of where there are two non-affiliated tenants moved into the same unit, and where one of them would have affiliated co-renters. Your input would be helpful.

                                        • split

                                          When an existing transaction is edited so as to Split the income into different categories (e.g. rent and parking), the 'Property' field does not default to the property of the original transaction. Ver easy for the user to miss this, not to mention, that it has to be manually entered, and causes errors in the income reports when this is left blank.

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • sso
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          Rentec Direct

                                          Feedback and Knowledge Base