Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Tenant Portal PTE (Permission To Enter)

    PTE: On the tenant portal, require that a an option be selected "Yes, you have my PTE" or "Call for details on PTE (and spot for a phone number)" and a notes section if there are special instructions - require a phone number be entered before they can submit through the portal

    1 vote
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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • Work order summary page

      OPEN WORK ORDERS: Option to see a summary, similar to Close Work Order report, vs. the printable work order. - maybe it's own work order tab to manage easier

      10 votes
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        7 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Alternate workorder contact

        WHO IS NOTIFIED: Option to have a default setting to email an alternative person when workorders come in vs. the account holder (under settings?) to notify if tenant or staff enter work orders - automatically

        8 votes
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          started  ·  2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Sort options in tenant tab

          TENANTS TAB: Sort options by Tenant or Property (maybe other columns too while we're at it)

          15 votes
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Pay vendors by ACH

            Allow us to pay vendors by ACH

            51 votes
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              13 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

              We’ve considered this feature many times; however, the use case we’ve discovered is tremendously low. While this feature is technically possible, and seems pretty cool, we’ve seen other solutions deploy vendor payments by ACH and the vendors simply prefer a check or credit card payment because “that’s what they know”. The number of vendors who will sign into the system to accept or reconcile their payments is very few.

              If anybody has experience otherwise or feels this feature would get quite a bit of usage if developed, please add your comments and votes here so we can better understand the value in developing this feature.

            • Back or post-date checks

              CHECK PRINTING: Option to back-date or post-date printed checks

              6 votes
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                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • Multiple file upload (multi select)

                FILES ON all PORTAL: Option to upload a files, or multiple files to multiple owners and/or tenant portals at the same time - or all owner or all tenants. Especially helpful when adding new tenants or creating new marketing for property

                1 vote
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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Maintenance, Vendor Portal, user restrictions

                  MAINTENANCE/VENDOR PORTAL - work orders and vendor information only - and options for tenant contact info; ability for vendors/maintenance to either have access to all maint. related items or only those they are given access to - options to enter new ones requests - maybe work orders could have a "viewer permissions" link in the work order ? Option for maint/vendors to be update/add notes,

                  46 votes
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                    16 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Bill payment center/track Accounts Payable

                    BILL CENTER: Ability to enter expenses that are not "paid" and be able to convert them to "paid" on the property. Pull reports on what "bills" are waiting to be paid/when

                    10 votes
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                      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Common expense category

                      ACCOUNTS - be able to bill certain accounts and owners for general expenses, rather than post to specific prop. or tenant.

                      12 votes
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                        1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Disburse funds to owners who own multiple properties

                        OWNER DISBURSEMENT: easier way to disburse funds for owners with multiple properties without having to head into each one, view the balance, and post to each property ledger. Post split transaction to the owner's ledger? Option to "zero out" the rolling balance on all properties and class to 8900 category with a check-box next to the rolling balance total - save on time, especially w/ lots of SFHs.

                        16 votes
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                          4 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Multiple owners for each property

                          Option to have multiple owner entities for each property, with options to charge jointly or separately and disburse funds separately

                          44 votes
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                            19 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Show owner's email address in list

                            OWNER'S EMAIL ADDRESSES: Display their address below their name, similar to Tenants, and be able to use the email link directly from the Accounts tab. Also, when emailing a report, the system will allow you to type their name for auto-populating their email address.

                            1 vote
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Report to show deleted entries

                              DELETED ITEMS - Report to show deleted entries - tool for auditing/finding mistakes

                              2 votes
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                                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Property portfolios

                                Portfolio option or ability to lump certain properties (all reports to have this option)

                                0 votes
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                  “Portfolios” are a term used in some property based applications for lumping a group of properties for reporting or management purposes. Rentec already has this existing functionality, only instead of grouping into “portfolios”, properties are grouped to “owners”.

                                  To use this, visit the Accounts tab, and Add an Owner. Then edit the properties you wish to be grouped, and assign them to this owner.

                                  To report on an owner, select the owner name within the Account drop-down in any of the report areas.

                                  You can also group properties by property manager. If you add a property manager (Settings, Manage User Accounts), then edit the properties and specify the appropriate property manager. Depending on the settings specified, that property manager will only be able to run reports, view, and edit their assigned properties.

                                  If you have a specific use case where the existing functionality does not meet your needs, we…

                                • Automatically email owner statements and reports

                                  OWNER STATEMENT (and other financial reports): Option to send out a statement to all owners at once via email, or print out all, without having to head into the report for each one, and option to set a date for it to automatically do it

                                  88 votes
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                                    15 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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