Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Phone Number Search

    In the tenants tab, it would be great if we could search phone numbers (all: primary, cell and work).

    In the main system search, it will pick up the primary phone number but not the cell or work number for the tenant. Would be great if these were incorporated into the search.

    The only way around doing a phone search is to list name and number in the "additional occupant" block at the bottom of edit tenant which is double the work. =]

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Auto-reminder for workorders

    Auto-reminder for workorders that have been in an open or unassigned status for X amount of days

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  3. NSF

    Not sure if we can do this already. Is there a way to flag an account, so we no longer accept personal checks from them? Due to NSF, etc.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. you make sure you can give notice to individual units from within the system. currently i have to give notice to an entire building?

    Notice: currently you have to give notice to an entire building when you should be able to give group notices to individual units.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. Property Map

    Would like to see an option to view a map of all properties with a filter for other options such as viewing a map of all properties with open work orders.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. APP for Managers

    Iphone/IPad app for Property manager. The maintenance man could have access to work orders where no computer is close by.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Tenant to Look themselves up in the portal and claim/create their account

    Allow the tenant to find their information by looking themselves up (SSN, Drivers License #, or other PII on file). That way if I inherit a tenant, I don't have to track them down for their email address to allow them online portal access.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. send email receipt to online rental applicants

    We would like an email receipt to be sent to applicants after they submit an online rental application.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow different rules for different properties

    I have different late fees for different properties but the system requires one rule for all, creating a huge problem

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Form ideas

    The forms editor is very frustrating to work with. I'd love to be able to upload a form and have it retain the docx or odt format while still being able to utilize your strings (%fullname% for example.)

    Also, please make "all names" show all names.

    Thanks!

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multiple Worksheet Rent Roll for All Properties

    I would love to see a way to export an formatted HTML to Excel file for All Properties Rent Roll delineated into separate worksheets by owner. For Example, if I have 5 owners, I'd like a file that has 5 worksheets with each rent roll.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. Additional Tenants on Approved application and lease

    When you start a lease for tenants that both tenants be on the lease NOT JUST ONE. I should NOT have to add the second tenant!!! Its should be done automatically. That goes for the same when you approve an application. If there are two people on the application and you approve it it should approve BOTH APPLICATIONS AND PUT BOTH PEOPLE INTO THE COMPUTER. I SHOULD NOT HAVE TO ADD THE SECOND TENANTS INFO IN ORDER TO GET THEM INTO THE COMPUTER.

    3 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  13. Transfers part of split transaction

    In the split transaction function, I should be able to "transfer" funds as part of that split transaction.

    When I make a mortgage payment, I can split it into three accounts:
    Mortgage Interest (charged)
    Principal Pay-down (transfer)
    Escrow Monies (transfer)

    Then the monies should be transferred to corresponding accounts that I have set up part of a mortgage.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sync account with

    You have 4 different ways to sync accounts with City National Bank (CNB) through CNB's online service portals. However, I am unable to sync my CIC Total Manager account to my CNB account via their "Treasury Net" online portal which requests a Customer ID, User ID, and Password. Please figure out how to sync with CNB's Treasury Net because this is my only way of accessing my CNB accounts online.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  15. Tie management fee amount to income category

    Allow different management fee for different income categories. Example: Rental Income is 8, 9 or 10%. But Late Fee Income is split 50/50 with the owner. Having this set by category would save time. Thanks!

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Allow location setting for all convenience fees

    Online payment Convenience Fees post to the property, so each month I need to move those transactions to our "Property Management" property. Since we pay the bank fees and don't want the fee income to be sent to owners.
    If there was a way to set a default property for all convenience fees, that would be great! Donna

    9 votes
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    3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Notification of Automatic Rent Escalation

    Option to automatically notify tenants "X" days before an increase goes into effect, if utilizing automatic rent escalation.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  18. Multiple folders for owners

    Ability to have multiple folders for property owners, e.g., leases, billing statements, repair receipts, etc.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add zInspector inspection to tenant files with right click.

    zInspector inspection reports should have an option to "Add to Tenant Files" so we dont have to download and reupload to the tenant files.

    0 votes
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