Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. More property sort options

    SORT ORDER: Option to sort alphbetically with numbers in nickname and not have to resort manually

    5 votes
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    2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Email program updates to users in addition to the blog updates

    I do not wade through your blog unless i have a problem i am trying to resolve. when you make improvements, email it to customers. If you are adding functionality, you need to let us know so we can take maximum advantage of the capabilities.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for the feedback, we currently put an alert on the summary page whenever you (or any sub-users) login and there is a new feature. It will show up at the top of the notification stating “We’ve added X new features or improvements since your last login. Learn more.”. The learn more text is a link to the details of those improvements.

    I could see in the future the possibility of also sending these via email to an opt-in list if this becomes a popular request.

  3. Pay employees by ACH

    Allow us to pay employees using ACH

    3 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. Report to show deleted entries

    DELETED ITEMS - Report to show deleted entries - tool for auditing/finding mistakes

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. Tenant Portal PTE (Permission To Enter)

    PTE: On the tenant portal, require that a an option be selected "Yes, you have my PTE" or "Call for details on PTE (and spot for a phone number)" and a notes section if there are special instructions - require a phone number be entered before they can submit through the portal

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multiple file upload (multi select)

    FILES ON all PORTAL: Option to upload a files, or multiple files to multiple owners and/or tenant portals at the same time - or all owner or all tenants. Especially helpful when adding new tenants or creating new marketing for property

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Show owner's email address in list

    OWNER'S EMAIL ADDRESSES: Display their address below their name, similar to Tenants, and be able to use the email link directly from the Accounts tab. Also, when emailing a report, the system will allow you to type their name for auto-populating their email address.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Send and receive MMS

    Send and receive MMS picture messages from tenants, owners and vendors.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Financial Reporting needs an update

    Financial reporting needs an update. Should be easy to do. I am amazed CICTotal has made it this far with the current reports. The go to financial statement needs to be the Profit & Loss Statement. Change the name and title of the current "Income/Expense Report" to be "Profit & Loss Statement" Not sure if the current name choice was an attempt to avoid responsibility for producing inaccurate financial statements or what, but it is definitely curious. I would be reluctant to show the current statements to a client or partner. Currently I am exporting to excel to change the…

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tenant and management notifications

    Tenants get email notification when management responses to repair request with questions or updates !!
    Please !!

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make it where we can set Fields on docusign

    When i used Buildium they had Adobe Echosign and you were able set the fields where the tenant signs and if they had to check mark something or input something you could set that field as well. I noticed on docusign on Rentec you cant set any fields for the signatures, which results in the tenants signature NOT being in the right place.PLEASE make it where we can set fields, when i go to the docusign site it appears that they have it where you set fields but i cant do it because it is set up through rentec.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. Inactive Tenants - Assign To Manager or User

    With multiple users/managers, all inactive tenants are grouped together in the Tenant tab where it would be helpful for inactive users (prospective tenants or those who have moved out) to be only visible to Admin and an assigned user.

    Co-mingling them all together is confusing for clients with many managers and many tenants or properties with high-turnover.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  13. File Library and ledger for leads

    Some clients accept rental applications and fees from their leads and currently you can not file this information if they are a lead vs. a tenant.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  14. Text Option For Work Orders

    In each work order ticket, provide the option (like email, print, pdf, excel) to text. Many maintenance persons/vendors are out in the field and a text reaches them quicker than email.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  15. Send Email Enhancements

    1) When sending email to tenants use the PM email associated w/ that property and not admin contact info
    2) Be able to BCC

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to search for applications

    please add a way to search for applications, by name, SSN, etc. Perhaps, add this functionality into the main search box at the top of the program.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Turnover Tracking

    Being able to track properties and the status between a tenant moving out, turnover, and new tenant moving in. What maintenance was scheduled.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  18. Property Service Dates Report

    be able to enter in date that they acquired management (for PM) or purchase (for PRO) for this report to show accurate date for auditing purposes. currently it pulls from when a tenant first moves into that property. This report should not be dependent on Tenant activity.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  19. Owner Contact List

    Be able to download Owners Contact List in Excel that is usable for mail merge.

    ie: First Name, Last Name
    Address: with no column breaks
    OR
    create csv file in the settings tab>utilities

    Currently the Excel option has to be edited prior to using takes too much time.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  20. make printing reports more streamline

    when I go to print a receipt or report, I have 2 different windows comes up and then still have to select print. when I push the little printer icon, it would be better if it just printed to my default printer.

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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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