Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Make it where we can set Fields on docusign

    When i used Buildium they had Adobe Echosign and you were able set the fields where the tenant signs and if they had to check mark something or input something you could set that field as well. I noticed on docusign on Rentec you cant set any fields for the signatures, which results in the tenants signature NOT being in the right place.PLEASE make it where we can set fields, when i go to the docusign site it appears that they have it where you set fields but i cant do it because it is set up through rentec.

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      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • do not send emails to co-renters under an archived primary tenant

      when sending a group email, co-renters setup under an archived primary tenant are still receiving the emails. The resolution is to make sure the co-renters are archived before archicing the primary tenant, however archiving the co-renter removes the relationship between the co-renter and the primary tenant. This request is to have the automated emails NOT go out to co-renters that are still "active" underneath an archived primary tenant.

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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • Inactive Tenants - Assign To Manager or User

        With multiple users/managers, all inactive tenants are grouped together in the Tenant tab where it would be helpful for inactive users (prospective tenants or those who have moved out) to be only visible to Admin and an assigned user.

        Co-mingling them all together is confusing for clients with many managers and many tenants or properties with high-turnover.

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          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • File Library and ledger for leads

          Some clients accept rental applications and fees from their leads and currently you can not file this information if they are a lead vs. a tenant.

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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • Text Option For Work Orders

            In each work order ticket, provide the option (like email, print, pdf, excel) to text. Many maintenance persons/vendors are out in the field and a text reaches them quicker than email.

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              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Send Email Enhancements

              1) When sending email to tenants use the PM email associated w/ that property and not admin contact info
              2) Be able to BCC

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                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • Ability to search for applications

                please add a way to search for applications, by name, SSN, etc. Perhaps, add this functionality into the main search box at the top of the program.

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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Turnover Tracking

                  Being able to track properties and the status between a tenant moving out, turnover, and new tenant moving in. What maintenance was scheduled.

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                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Property Service Dates Report

                    be able to enter in date that they acquired management (for PM) or purchase (for PRO) for this report to show accurate date for auditing purposes. currently it pulls from when a tenant first moves into that property. This report should not be dependent on Tenant activity.

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                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Owner Contact List

                      Be able to download Owners Contact List in Excel that is usable for mail merge.

                      ie: First Name, Last Name
                      Address: with no column breaks
                      OR
                      create csv file in the settings tab>utilities

                      Currently the Excel option has to be edited prior to using takes too much time.

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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • make printing reports more streamline

                        when I go to print a receipt or report, I have 2 different windows comes up and then still have to select print. when I push the little printer icon, it would be better if it just printed to my default printer.

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                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Work Order Templates

                          Would like to see work order templates for those jobs that they do on a regular basis (gutter cleaning, air filters, etc...)

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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Hide Birth Date (DOB) Information from Subusers

                            Allow an option to hide DOB information from subusers as a permission setting.

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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • Persistent search

                              Would like to see a persistent search option in the reports tab once a property/account is chosen.

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                                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Add Make Ready Status to Vancant Report and a place to keep track of Make Ready Schedule

                                You have made great strides in the maintenance area and work orders. I suggest there be a way to track make ready progress and if a unit is make ready complete or not on the vacancy report. I currently use a white board for turn progress but in a computer would be better. Also, Back when I only had 50 units I would just know these things, but now that I'm over 200 and have more staff there needs to be a central data base (in rentec) that says if a unit is ready and a spot to schedule these…

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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Income info-graphics on summary page

                                  Would like to have either a pie-chart or graph showing potential rent vs. actual rent for the current period to help our staff understand how fluctuating occupancy affects overall income.

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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Property portfolios

                                    Portfolio option or ability to lump certain properties (all reports to have this option)

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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                                      “Portfolios” are a term used in some property based applications for lumping a group of properties for reporting or management purposes. Rentec already has this existing functionality, only instead of grouping into “portfolios”, properties are grouped to “owners”.

                                      To use this, visit the Accounts tab, and Add an Owner. Then edit the properties you wish to be grouped, and assign them to this owner.

                                      To report on an owner, select the owner name within the Account drop-down in any of the report areas.

                                      You can also group properties by property manager. If you add a property manager (Settings, Manage User Accounts), then edit the properties and specify the appropriate property manager. Depending on the settings specified, that property manager will only be able to run reports, view, and edit their assigned properties.

                                      If you have a specific use case where the existing functionality does not meet your needs, we…

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