Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Credit Card fees to Tenant instead of Property

    I think when the tenants pay the credit card convenience fee it should not go to the property tab, but to the tenants tab only. In my opinion, it is not income to the property, but to the managment company and a corresponding expense should be posted to the tenants tab to offset the fee income.

    I am doing all these manually right now, but would like to see Rentec automatically post to tenants only and perhaps add the corresponding expense automatically. It sure would save me a ton of time changing all those credit card payments.
    If anyone at…

    7 votes
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      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
    • More Commercial Friendly

      Add a commercial tab on the website that separates my residential from my commercial properties. Be more commercial friendly in general.

      3 votes
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        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
      • late fee calculation

        Calculate late fee percentage off of monthly rental amount, not amount past due.

        6 votes
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          1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
        • Bank Reconcile - display last reconciled balance

          It would be helpful to display the last reconciled balance on the bank account reconciliation report tool to easily tell if your last reconciliation was off when you start a new one.

          9 votes
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            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
          • generate workorders from the tenant tab

            It would be nice to be able to generate workorders from the tenant tab
            also.

            1 vote
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              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
            • Homeowner Association Friendly

              Change Tenant tab to "Resident" and then add another account type for owners as well as corresponding statements. That way, the property manager can select whether it should be a tenant or owner depending on what type of account we have. This is a very important issue. Owners in associations do NOT want to be called tenants.

              3 votes
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                0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
              • Better Picture application. Option to rotate picture, drag and drop picture order.

                Better Picture application. Option to rotate pictures, drag and drop picture order.

                11 votes
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                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                • Create default settings for HOA properties within Rentec PM

                  As a PM who manages HOA's and traditional multi-family housing, the ability to set the default billing and income categories for monthly dues at the property level is critical. The owners who are paying their dues are confused by the term "tenant" and "rent charges" and the income category defaulting to a rent category is incorrect and changing it each month during collections is tedious.

                  14 votes
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                    2 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Home warranty on property alert

                    If a property has a home warranty, there needs to be an icon beside the property name or something that pops up that alerts the property manager that there is a home warranty when we go to enter a work order or call a vendor.

                    3 votes
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                      1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add Return Check Feature

                      I have a tenant that bounces a check and there is no easy way to document the bounced check. A return of deposited item fee and then have the system automatically calculate the late fee since the bounced check.

                      32 votes
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                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Pay vendors by ACH

                        Allow us to pay vendors by ACH

                        43 votes
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                          11 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →

                          We’ve considered this feature many times; however, the use case we’ve discovered is tremendously low. While this feature is technically possible, and seems pretty cool, we’ve seen other solutions deploy vendor payments by ACH and the vendors simply prefer a check or credit card payment because “that’s what they know”. The number of vendors who will sign into the system to accept or reconcile their payments is very few.

                          If anybody has experience otherwise or feels this feature would get quite a bit of usage if developed, please add your comments and votes here so we can better understand the value in developing this feature.

                        • CAM charges to post prior to due date

                          It would be helpful to be able to set the day that cam charges would appear in a tenant's ledge/portal, or have them linked in on the same day that rent charges populate. Currently, CAM charges will only post on the actual due date, like a standard recurring charge. Printing out invoices in advance, or directing tenants to their portal ledger is not helpful as tenants will not see those CAM charges early.

                          10 votes
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                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                          • Recording Security Deposits received

                            We need a "transfer" option added to the tenant screen so that we can transfer security deposits to another bank account. Currently, it only gives us the option to add an "expense" to the tenant ledger. The only other option is to do the security deposit transaction in the checkbook ledger, completely separate from the tenant ledger, using only the "On Deposit" tab to keep track of it.

                            8 votes
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                              0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                            • keep track of utility account numbers for each unit

                              Recording of account numbers for utilities per unit

                              1 vote
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                                1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                              • Schedule emails and text and recurring

                                Ability to schedule emails and text, date/time and recurring.

                                1 vote
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                                  0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                • Credit Cards Made Easier, Another option! :D

                                  Some way to automate posting debits against Credit Card Fee Income. create a way to set up every time someone pays with a credit card to automatically create a debit to counter the income from the CC processing fee.

                                  2 votes
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                                    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Property Owner's listings at a Glance

                                    I would love if the Property page (and Tenant page) could be sorted by owners.

                                    7 votes
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                                      0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Scheduled payments for Owners

                                      Reoccuring / scheduled payments to Owners

                                      1 vote
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                                        0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Integrate with file/document management Dropbox

                                        Integrate with dropbox and/or google drive

                                        1 vote
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                                          0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Links menu to appear on all tabs

                                          Make "Links" bottom menu accessible throughout all pagers - not only Summary screen - improve navigation

                                          1 vote
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                                            0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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