Online payment Convenience Fees post to the property, so each month I need to move those transactions to our "Property Management" property. Since we pay the bank fees and don't want the fee income to be sent to owners.
If there was a way to set a default property for all convenience fees, that would be great! Donna

Allow us to pay Vendors through Rentec

I would like automatic creation of state compliant eviction notices. I’d like to com in to the office on the 6th and have a list of forms ready to print.

have the ability to have more than one "screen" open at the same time.

ability to add multi tenant email and mobile for group email and texts

Create a VENDOR app for vendors to check work orders and submit completion reports

I was asking about tenants paying their security deposits online. Support said that:

"Our system is not designed for tenants to pay their security deposits online, it's designed to accept rent payments from tenants."

So yes, they can pay money that is applied as additional rent and I can manually transfer it to the security deposit on the ledgers, but doesn't it make sense to just accept security deposits separately from the tenant portal?

This seems like a no-brainer. Please implement this change!

The Dashboard should show delinquent tenants. We shouldnt have to run a report to get a feel for who owes.

Pre paid rent and mgmt fees. Prepaid rent should auto post on next month along with mgmt fee

Can we add more than one attachment to a bill payment? Sometimes I combine invoices into one payment but can only attach one of the invoices. Thank you.

I stop late charges after the tenant has at least paid their rent, the program continues to charge late charges as long as there is an amount due. i have to physically delete the excess late charges. I would recommend changing the software to not incur any more late charges after one has been deleted until the next month rental cycle.

Offer a date range option to compare Market Rent with Actual rent. This comparison is currently only available in Rent Roll (enhanced) as a snapshot.

Allow additional fees on move in screen, Pet fee, move in fee. We don't do a deposit we do non refundable move in fee that we have to manually enter.

Currently, my bank account shows rent deposits as "Forte". In order to reconcile my books each month, my bookkeeper needs to know which deposits came from which tenants. Can you do something, so the deposit indicates which tenant the money is from?

The ability to customize work orders. This would allow us to add fields such as "Material cost: $____" for field agents to fill in if they have to purchase extra things for a repair (Ex: a screen door, paint, etc.). Another example field would be a "Labor Hours:____" field as well as a signature field.

Provide text or email notification to admin when a text message has been received. Currently, the message could sit unanswered because admin does not know it is there.

Enable the option for OWNERS to pay PROPERTY MANAGERS for invoices on their properties directly through RentecDirect (AppFolio has this option)

Owner ACH payment currently cannot be entered as a negative amount for a property. For multiple property owners that wish to have expenses deducted from rent instead of owner contribution, there needs to be a way to enter a negative amount into that property's line item box. Example: owner has two properties, one has a balance of $500, other property has a negative balance of $100. Instead of having to do a manual transfer between properties, you should have the option to put ($100) on the second property in the owner payment wizard. Thank you!

Option to automatically notify tenants "X" days before an increase goes into effect, if utilizing automatic rent escalation.

tenant incentive tobuld credit: offer credit reporting of tenant payment history