Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

  1. Tenant Refunds

    It would be nice to be able to issue refunds to tenants for accidentally over payments through the system

    11 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pay vendors by ACH

    Allow us to pay Vendors through Rentec

    50 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  3. Back-Dated Payments Should Delete Late Fees! THIS IS A PROBLEM, RENTEC.

    Pre-dating tenant payments before the late fee charge date should erase the late fee. Weekends, vacation, illness, etc. can delay posting of rent payments. If one has a large number of tenants, this may lead to a MASSIVE manual late fee deletion project. I just encountered this issue and am considering unsubscribing to go to my previous PM program. Hopefully this can be instituted!

    4 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. Put the "Display As" on the initial "Expense" page

    I really would like for you guys the "display as" option to the initial "expense" page instead of having to save the expense and then go back in to change the display as or possibly use the memo as the display as. I think the first way would be the much better option. It would really cut down on unnecessary steps.

    4 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  5. Owner Portal not in 'real time'

    Change Owner Portal access to show statement, previous statements and other info without having access be in 'real time'. If property expenses are added but not paid yet and any changes being made any owner can see them. It should be an option to 'Push' to owner portal the information when the statement is done for the given month instead of constant real time access.

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. Custom Text Box Data Field

    While using electronic forms it would be very useful to have a Custom data field such as a text box field and a check box field . This could be used to enter information that pertains to single property vs now having to edit the lease template.

    1 vote
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  7. Set it up so we can send emails and texts to multiple individuals rather than an entire property

    Add the ability to send one email or text message to everyone in a multi-bedroom apt. Right now we can only send messages to individuals or to everyone in a property. When we have a 2-6 bedroom apartment in a multi-unit house, we should be able to send one message that reaches everyone in an apt.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Business Specific

    We would like to personalize our system to better fit what we do

    1 vote
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  9. hold back at time of owner disbursements

    The way the software handles owner hold backs, is cumbersome. The workaround described in HELP is not usable.
    A property manager should be able to hold back, say $300, for a planned bill to arrive. When you pay owners, it does not give you an option to override the amount.
    My suggestion, if you want to make this usable by more property managers, it to allow this amount to be overridden at time of paying owners proceeds.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tenant Portal - Notices/Announcements

    I'll like to see an option on the Tenant Portal under Notices, for property managers to add notices/announcements on the daily basis other than seeing the renters insurance notice.

    1 vote
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  11. Reconciliation Owner Payments

    When balancing the accounts, Owner payment which is grouped as a single transaction on bank statement should be grouped in Rentec as a single transaction.

    1 vote
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  12. Tenant Address on Easypay email

    Add the tenant's address to the easy pay email notifications.

    1 vote
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  13. view Active users online

    Be able to see as admin users that are active ONLINE

    1 vote
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  14. Paying Property Managers

    We need to be able to pay property managers the same way we pay owners. You can pay all owners associated with a bank specific bank account.

    Currently, if you use the pay property manager function, it lumps everything into one payment, but payments from to the property manager must be linked to the correct bank account that the property is managed from. The manager payment process needs to work just like the owner payments process and tie directly to individual bank accounts not be lumped together.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  15. Manager App for mobile devise

    The owner and Tennant apps are awesome, how about a manger app that handles owner Tennant communications? IE a Tennant submits a work order after hours and we get a notification on the app. or a Tennant replies to an email or text we can get notified on the phone app.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Workorder Approval

    It would be nice for owner to have the ability to either 'Approve' or 'Deny' workorders from their side of the portal. This would really help with actually using the workorder section of the portal to its fullest by keeping it all within the system

    0 votes
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  17. Listing Links

    It would nice to be able to add 'clickable' links to the property listings. For instance we utilize virtual walk-through or videos for some of our properties and it would nice to just be able to add clickable link to the listing where applicants can just click and go to view them. As it is now we have to layout the entire webaddress for where that walk-through or video is which is not clickable and applicants have to copy and past a very very long web address to be able to access them.

    0 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow location setting for all convenience fees

    Online payment Convenience Fees post to the property, so each month I need to move those transactions to our "Property Management" property. Since we pay the bank fees and don't want the fee income to be sent to owners.
    If there was a way to set a default property for all convenience fees, that would be great! Donna

    11 votes
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    3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  19. Work Order Emails

    When you receive a work order request via email, make it clickable in the email, so you can go straight to the work order, see photos the tenant attached, and respond or resolve it.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  20. Set % for Placement Fees

    Set % for placement fees based off of 1st month's rent instead of having a set amount. This would be helpful since most PMC's charge a % for placement fees based off of 1st month's rent but 1st month's rent can change.

    0 votes
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