Rentec Direct

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How can we make the Rentec Direct property management software and tenant screening platform better?

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  1. Pay vendors by ACH

    Allow us to pay Vendors through Rentec

    28 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Evictions

    Have a way to show pending evictions. It would be nice to be able to see a separate report or section on the front screen of evictions in progress or even ones that have been served notices.

    5 votes
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    0 comments  ·  Report Request  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow location setting for all convenience fees

    Online payment Convenience Fees post to the property, so each month I need to move those transactions to our "Property Management" property. Since we pay the bank fees and don't want the fee income to be sent to owners.
    If there was a way to set a default property for all convenience fees, that would be great! Donna

    10 votes
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    3 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  4. System does not notify tenants of new charges when expenses are assigned to their ledger

    System has the ability to assign expenses that come through the checking account to the tenant, which places those expenses as a debit to the tenant's ledger. However, this process does not currently initiate a "New Charges" email for the tenant.

    I propose that any increase in a debit balance on a tenant ledger results in an email to the tenant. Currently, it seems that only posting charges directly results in this email being generated.

    10 votes
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    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
  5. Tenant Refunds

    It would be nice to be able to issue refunds to tenants for accidentally over payments through the system

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  6. Landlord Home Insurance Tracking

    Add ability to track Landlord insurance the same way we can track Renter's insurance. Our state requires the Landlord add us to their policy as additional insured and tracking in one system versus an external process would be great to ensure all Landlord's are in compliance.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Additional Tenants on Approved application and lease

    When you start a lease for tenants that both tenants be on the lease NOT JUST ONE. I should NOT have to add the second tenant!!! Its should be done automatically. That goes for the same when you approve an application. If there are two people on the application and you approve it it should approve BOTH APPLICATIONS AND PUT BOTH PEOPLE INTO THE COMPUTER. I SHOULD NOT HAVE TO ADD THE SECOND TENANTS INFO IN ORDER TO GET THEM INTO THE COMPUTER.

    5 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automatic late pay eviction notices to print

    I would like automatic creation of state compliant eviction notices. I’d like to com in to the office on the 6th and have a list of forms ready to print.

    14 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Accept security deposits online.

    I was asking about tenants paying their security deposits online. Support said that:

    "Our system is not designed for tenants to pay their security deposits online, it's designed to accept rent payments from tenants."

    So yes, they can pay money that is applied as additional rent and I can manually transfer it to the security deposit on the ledgers, but doesn't it make sense to just accept security deposits separately from the tenant portal?

    This seems like a no-brainer. Please implement this change!

    28 votes
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    4 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Create a Vendor app to enable vendors to complete work orders, receive work orders and submit comments or photos

    Create a VENDOR app for vendors to check work orders and submit completion reports

    23 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  11. move between screens without loosing the first one

    have the ability to have more than one "screen" open at the same time.

    6 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  12. cash payment- notification

    enable email notification for cash payments received, simular to emails received when tenant schedules an ach

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  13. Fix import bug

    BUG: When importing from my chase card, entries on the margin between last import and this import were double-imported.

    It showed the last import as 6/16, and so this import went from 6/16 to 7/16 ("today" at the time, it took me a while to figure out what happened). 4 charges that happened on 6/15 and 6/16 were imported last time and were also imported this time, causing them to show up twice.

    1 vote
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    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
  14. multi tenant text for ability to contact all tenants in property

    ability to add multi tenant email and mobile for group email and texts

    5 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  15. Tenant statement enhancement - add a column to separate debit from credit.

    The tenant statement looks nice on screen but when it is printed out or saved in a PDF file, the debit and credit are combined into one column that makes it not easy see the credits/payments. Please make the saved/printed report the same as that on the screen.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  16. Do Not Rent To List

    Do Not Rent List

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Recurring transaction with multiple items

    Each month I write a check to a vendor who services multiple properties for one owner. It would be nice to have the ability to create a recurring expense transaction with multiple line items.

    3 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  18. Simplify Printing Landlord Statements

    Make it more user friendly to print and save landlord statements. Right now they have to be done 1 at a time. I would like to be able to Print all landlords at one time and all get their very own statement. Maybe even be able to email each statement to the landlords directly through Rentec Direct.

    2 votes
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  19. Failed ACH payments result in incorrect cleared deposits

    Subject: Failed ACH payments result in incorrect cleared deposits

    Here is the scenario...

    - Two separate tenants pay via ACH on the same day, let's say $500 each
    - Both deposits show on the VT deposit form, so we create a $1,000 bank deposit
    - The bank receives a $1,000 deposit, so we clear the Rentec deposit
    - We later receive notification that one of the $500 ACH payments was rejected
    - The Rentec system automatically updates the $500 payment (that was already deposited and cleared through the bank) setting it to $0, making the cleared deposit now $500 (though…

    1 vote
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    0 comments  ·  Application Bug  ·  Flag idea as inappropriate…  ·  Admin →
  20. Manager App for mobile devise

    The owner and Tennant apps are awesome, how about a manger app that handles owner Tennant communications? IE a Tennant submits a work order after hours and we get a notification on the app. or a Tennant replies to an email or text we can get notified on the phone app.

    1 vote
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    0 comments  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
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