Rentec Direct

Take a look at what we’re currently working on at Rentec. Please share your ideas and stories to help us build a product that best fits your needs.

How can we make the Rentec Direct property management software and tenant screening platform better?

  1. Tenant Refunds

    It would be nice to be able to issue refunds to tenants for accidentally over payments through the system

    12 votes
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    1 comment  ·  Product Improvement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Expose more fields on the "New Entry" choice when creating entries from a sync

    After syncing new transactions for a bank account, we need to be able to choose the Transaction Type (e.g. "Check") and the Check/Ref No. (to input check numbers) when creating new entries. As it is now, we have to fill out the other details, submit the transaction, then go find that transaction in the account ledger and edit it to put in the check number. VERY TEDIOUS.

    3 votes
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  3. Co-Tenant Contact Information

    Create a report that shows the contact information for all tenants - including all co-tenants.

    7 votes
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  4. Evictions

    Have a way to show pending evictions. It would be nice to be able to see a separate report or section on the front screen of evictions in progress or even ones that have been served notices.

    11 votes
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  5. Back-Dated Payments Should Delete Late Fees! THIS IS A PROBLEM, RENTEC.

    Pre-dating tenant payments before the late fee charge date should erase the late fee. Weekends, vacation, illness, etc. can delay posting of rent payments. If one has a large number of tenants, this may lead to a MASSIVE manual late fee deletion project. I just encountered this issue and am considering unsubscribing to go to my previous PM program. Hopefully this can be instituted!

    5 votes
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  6. Pay vendors by ACH

    Allow us to pay Vendors through Rentec

    52 votes
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  7. Blacklist banks when tenant adds the bank in their portal, not when the transaction fails

    We've had another tenant trying to use Green Dot Bank. I know Rentec does not allow using that bank, but the bank works fine with VT. So in some cases, we can get the bank information from the tenant and process the payments directly in VT.

    Is there any way that Rentec can blacklist these banks (which if added by a tenant will later result in a failed transaction) at the point when the tenant is adding the bank to their portal rather than having the tenant add the bank successfully, initiate payment successfully, and then get get a transaction…

    1 vote
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  8. have options on multi tenant ledger

    expand the functionality of multi tenant ledger; 1. to be able to sort/list by apt number or address; 2. to be able to select which tenant(s) to include.

    1 vote
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  9. Set it up so we can send emails and texts to multiple individuals rather than an entire property

    Add the ability to send one email or text message to everyone in a multi-bedroom apt. Right now we can only send messages to individuals or to everyone in a property. When we have a 2-6 bedroom apartment in a multi-unit house, we should be able to send one message that reaches everyone in an apt.

    2 votes
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  10. Non-matching name causes ACH rejection

    The current ACH system validates the name of the account with the name of the tenant and rejects the payment if the names are not the same. This creates a multitude of problems for tenants who have someone else pay rent on their behalf, and basically bars commercial tenants from paying online unless they're paying with their personal account. Please make this system more flexible to make it easier to pay online.

    1 vote
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  11. Past Due Rent on Summary page

    Change Summary past due notices to show past due rent after grace period not the due date.

    1 vote
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  12. Custom Field Reports

    We need the ability to export reports based on custom fields, just like the category ledger reports.

    For example. If a custom field was Pets allowed: Yes/No
    If we can export the custom field report we could easily see a list of properties that do or do not allow pets. etc.

    2 votes
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  13. Integrate with Bill.com

    If we open the API or import the Bill.com (AP data) into Rentec that would be great. Eliminate manual entries after reconciliation with the bank.

    1 vote
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  14. Proof of who sent a message.

    Put user name of person sending text messages from system. "Me" provides not information on who actually sent the message.

    1 vote
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  15. Work order App for Maintenance crews

    An app for Maintenance crews to access and process work orders. Having to sign in on a mobile browser is daunting for my more techno phobe maintenance crew but a simple app would be front and center and easy.

    0 votes
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  16. Apartment Complex Support add sub buildings

    Need support for apartment complexes. Need to be able to make a apartment complex as a main complex. Then I need to be able to add multiple sub buildings with multiple sub units. This way I can run reports for the entire complex. Current options make no sense.

    1 vote
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  17. Owners Portal Notification

    Have system notify owners when something has been added to their portal or owner proceeds (owner disbursement) has taken place.

    1 vote
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  18. see info in notes box

    where you update lease expiration, i entered info on upcoming info concerning future rents in “notes” , but then once i save i dont see that info in the notes box-i have to go find it under different tab “notes”—it would be better to see it here too.

    1 vote
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  19. multiple security deposits

    suggestion: the ability to have multiple security deposits on the same tenant.

    1 vote
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  20. Twice a month rent. Where is it?

    There is Daily, weekly, biweekly, monthly, quarterly, etc. and etc. is available, BUT WHERE is Twice a Month?

    IMAGINE how many renters are paid twice month.

    1 vote
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